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MORGAN C | First ImpressionsSelf Storage Units in Chicago, IL, 60614
U-Haul Moving & Storage of Lincoln Park
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Michael who helped me was awesome.
Kurt B | First ImpressionsThe whole process was easy and straightforward. Everyone I dealt with was friendly, helpful and professional.
Curtis C | Overall ExperienceStored items from dorm until her apartment lease started. Very convenient to DePaul- walk from campus. Staff had great customer service. I had called corporate to let them know I was delayed they said no problem. Got to U-Haul and reservation cancelled for no-show = disconnection in communication. LP U-Haul fixed it and was very nice about it. Ability to drive in and park inside for cars larger trucks park outside. Easy to access storage facility. Would rent here again.
Suzanne R | Overall ExperienceThe online check-in was easy and our unit was available immediately (I had scheduled ahead of time). Unit was easy to find and clean and easy to access (top level). There isn’t a lot of parking inside the building but there was at least one spot available both times we went during DePaul move out season. Super convenient for DePaul students.
Kristin S | Online Move InThe staff was very helpful. My previous reservation was canceled as we checked in 2 days late (system should have sent us a notice to respond). The staff was able to get us another unit and the process was smooth.
Vincent J | First ImpressionsWhen I first came in to pick up my van for moving, they weren’t sure if i had a reservation for my storage space. But then when I came back later with my stuff to move in, they saw I did have a storage space. The ladder used to go up to the storage room is very wobbly and dangerous. Some guy was just hanging out in his storage and it was hard to move around him.
Deep S | First ImpressionsThis storage facility has been our saving grace over the last two years. The staff is friendly and very helpful. I would recommend this U-Haul and storage facility to anyone needing services.
Roseanne C | Overall ExperienceExtremely convenient and easy!!
Tania P | Overall ExperienceOnly complaint is the floor… any way to level that?
Doug O | Overall ExperienceCrystal was so helpful and she took the time to help me find the right size unit for storage. The staff was also super nice!
CRYSTAL E | First ImpressionsI had somethings missing from my space. So I decided to move out of the storage space totally. I wasn't told that I was part of a break in. So I wasn't happy with the out come. So I will not be returning. I also will not have nice thing to say be the experience. Corey
Corey G | Overall ExperienceThe gentleman at the front desk last Saturday was very helpful. After verifying my ID he helped me recall my locker numbers and ensured I knew where they were before going on my way. He also wrote them down which was helpful when I ended up forgetting again. Great team at your location
Sidney V | Overall ExperienceThank you
Debbie w | Overall Experience