Manager hasn't returned my call had stuff missing and yet to receive a call spoke to some ok ne other day she said she have her call as she wrote nothing down 3 x ive tried to speak with a manager regarding g my lost belonging very important piece of furniture my mom's and sisters ashes and my corner cabinet all gone ..
LISA L | Overall ExperienceSelf Storage Units in Cincinnati, OH, 45251
U-Haul Moving & Storage of Northgate
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- 4.0 Average Customer Rating
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I have been a customer for number of years - this action simply resulted from my condensing the smaller unit into my larger one. I remain a satisfied customer.
CHRIS M | Overall ExperienceI like all the staff at the U-Haul location. They always good to me and treat me with respect.
CRYSTAL M | Overall ExperienceOnly issue I had was the new policy of only 8 hours truck rental for the same price. That is inconvenient on so many levels. It should be posted, advertised, and / or advised in advance before coming to that location. I was not able to fully move and now have to pay again and pay movers again. I will have to look for a different company to rent a moving truck from now. And I have been a U-Haul truck rental customer for over 37 years. Very sorry to hear of this policy change.
ROBIN H | First ImpressionsN/A
MONICA R | Overall ExperienceThe truck was horrible!! The check engine light was on, it was putting and hard to excellerate. I thought it was about to cut off.
DENISE T | First ImpressionsStaff was very helpful and knowledgeable and very kind and patient I truly thank you for your help and understanding during this difficult process the kindness help me out a lot.
Ladonna D | First ImpressionsDon’t know the lady’s name who was working but she was very nice and resourceful.
ELEANORA J | First ImpressionsVery professional
Jowana N | First ImpressionsThe manager went above and beyond for me n I’m very greatful thank you
REBECCA D | Overall ExperienceFriendly, Efficient, Professional service, with available space/product.
BARBARA R | First Impressions