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Sarah P | Online Move InSelf Storage Units in Cincinnati, OH, 45251
U-Haul Moving & Storage of Northgate
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Wesselman Development
7967 Wesselman Road, Cleves, OH 45002 View Available Units5.3 miles from this location -
Old Ferguson Moving & Storage
5850 Center Hill Ave, Cincinnati, OH 45232 View Available Units
(U-Haul Neighborhood Dealer)5.8 miles from this location -
St Bernard Self Storage II LLC
1020 Kieley Pl, Cincinnati, OH 45217 View Available Units
(U-Haul Neighborhood Dealer)7.2 miles from this location -
U-Haul Moving & Storage at Glencrossing Way
5131 Glencrossing Way, Cincinnati, OH 45238 View Available Units7.6 miles from this location
Storage Customer Reviews
- 3.5 Average Customer Rating
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The employees at the front desk is very rude and not polite. Needs to cheer up life to short other than that the store is great
Charles A | First ImpressionsThe people at the U-Haul facility was rude ever when I went in to get the storage unit the storage area was constantly covered in broken glass and trash and on top of everything I have had the unit since July they said the unit leaked because the hurricane I was working through the hurricane and there was water marks everywhere and I lost quite a bit of my property I will not be recommend U-Haul to anyone especially the lack of maintenance they keep up on there facility and the fact it doesn’t seem like anyone there wants to work worst experience I have ever had
robert m | Overall ExperienceSome of the worst customer service I have ever encountered in my life. The manager, Tina, is the worst of them all. She tries to belittle people and talk down on them. Go read the other reviews…it will tell you everything you need to know. Even her own workers don’t want to work for her. Stay far away from this place. Tina is one of the most miserable and worthless managers in customer service out there.
STEVEN E | Overall ExperienceGood unit selection and good staff
GREGORY L | First ImpressionsStaff rude disrespectful don't know how to talk to customers. Shared customer information with person coming in to pay bill. Very unperfessional. I never experienced this from other uhauls over pricing.
loretta d | Overall ExperienceTina is such an amazing person I go to this location just because of her . Vibrant energy educated and precise I enjoy working with her and I can say Ive built a trusting relationship with when dealing with uhual trucks and storages . Christoper was also very hands on accurate and friendly The staff meme rs here overall are a pleasure and it shows in there work they enjoy what they do . And it’s not just a job and that’s what matter most . Thank you so Tina , Christopher and uhal staff members .
Keyonna H | Overall ExperienceNo need for improvements Tina was educated on truck and equipment rental was very helpful a listener ear gave a second opinion when was confused . told me my options made my move process less stressful inexpensive . Thanks Tina so much . Your truly great at a what you do .
Keyonna H | First ImpressionsThe status rude and difficult to communicate with. At least on 2 occasions, the staff didn't speak truthfully. She made it very difficult to try and rent a storage unit. Once I was shown a unit to see, I had to stand in water to see 2 different units. Additionally, the 3 units I looked at had traps for pests. This was a very difficult experience. We ended up going with a different storage company.
JOSETTE D | Overall ExperienceProcess was very easy to reserve and move out. Only almost issue we had was that they were redoing the concrete on the day we were moving out which would have been nice to know in advance. Thankfully we got there early enough and they were able to start on a different part of the drive, but this could have completely deterred our move.
Emily B | Overall ExperienceThanks for your patience I don't have much computer experience you made it easy
CAMILE K | Overall ExperienceI found mouse droppings in multiple boxes. I had to throw away a lot of my things
Antwann S | Overall ExperienceIt was very easy and seamless
Emily B | Online Move InWould not recommend not helpful at all poor customer service skills with no help at all trying to resolve issue !
Sarah S | Overall ExperienceWould use again
Jennifer B | First ImpressionsI would use this storage again. For the price it is comparable
Misty S | Overall Experience