First time ever that we used storage. There were no issues. Facility was clean and they make sure you leave it the way it was when you rented it. They take care of their customers.

John was great and very professional. The only thing that took a while was returning the truck early. I had a little trouble logging in to the return screen.

Thanks

I had great service both on Colerain Ave and in Lancaster where I picked up the truck.

This was THE WORST experience. Many many many complaints cant put it all into words with characters limited! Would NOT suggest this place!!!!!! Needless to say we arent happy!

Great facility

It all worked out very well for us! I wish they were move flexible with being able to dump things in the dumpster

Great Service!!!!

The service was great!

The only problem the door to our unit broke and it want fixed until we moved out. But the staff was awesome and helpful. Customer service over the phone was good as well.

The facility Was convenient when you're able to rent a truck and rent a storage room at the same time nice.

Always good service at this location

Prompt, courteous, knowledgeable staff.

Computers in office were very slow, there was always a line to have to wait for a worker

N/a

Storage facility right where we dropped off the UHaul truck, very convenient! Everything felt safe and clean.

Horrible experience. Will never use U-Haul again.

Very helpful!

The lady that delivered/picked up our U-Boxes was outstanding. I believe her name was Tina. She deserves a Team Award for her coordination of delivery/pick of our boxes ahead of schedule!!

They were very helpful and friendly!

We really appreciate the help current U-Haul staff gave us in resolving a missing check problem in October and in refunding a month's rent we prepaid but did not use.

C

Customer service is always great

They did great!! I would definitely recommend this storage place to everyone i know that needs one!!! Thank you so much!!!

Very professional service.