Customer did not leave a comment.
michael s. | Overall ExperienceSelf Storage Units in Durham, NC, 27703
U-Haul Moving & Storage at US Highway 70
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Research Triangle
2215 & 2107 Sedwick Rd, Durham, NC 27713 View Available Units5.2 miles from this location -
U-Haul Moving & Storage at Durham Chapel Hill
4411 Durham Chapel Hill Blvd, Durham, NC 27707 View Available Units8.4 miles from this location -
U-Haul Moving & Storage at Commercial Ave
5505 Commercial Ave, Raleigh, NC 27612 View Available Units8.6 miles from this location -
Farrells Lakeside LLC
354 Mcghee Rd, Chapel Hill, NC 27517 View Available Units13.5 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The storage was great. It served its purpose and had no issues or complaints.
Jasmine E. | Overall ExperienceGreat customer service from Amaria who fielded all my questions and concerns and options with seconds of the phone call. She was very knowledgeable and helpful. Jeremy’s team definitely makes the experience of moving less of a hassle and more of an efficient moving experience. I would definitely recommend this U-Haul and Storage Facility for any future storage or moving needs.
Leslie R. | Overall ExperienceThere is only 1 issue for me and that is the bathroom. Otherwise everything else was great.
Barbara B. | First ImpressionsWe had units for over 3 years at this location. When we started, the units (inside) were accessible 24/7. Not sure exactly when that changed, but it became a problem over time. We had an incident where an employee checked us out of 2 units, which we did not discover until our payment didn't draft and the remaining unit was "overlocked"... we could have easily lost our belongings through no fault of our own. Over the last 6 months or so, the sight seemed to have an excessive number of trucks particularly occupying the loading dock area, which made access to the building complicated when we went to the site to add or remove totes from our units. It was obvious the trucks were not rented to others, but inventory that was just parked there. Definitely room for improvement at this site.
Mary C. | Overall ExperienceMy whole moving and storage experience with U-Haul was wonderful! Every person that I interacted with was kind, knowledgeable and went out of their way to help me. I am grateful to the U-haul on Highway 70 for taking such careful care of my personal property and mking me feel secure in my move. Jeremy was especially helpful and I will definitely come back if I have other storage or moving needs. Thank you so much!
Stacie B. | Overall ExperienceJeremy and his team were very helpful, putting my mind at ease when needing a truck, and storage, and giving great instructions on who to call to make reservation changes. Nick was helpful in helping me to make my initial reservation over the phone and Jeremy , in-person, was very knowledgeable and expeditious in getting my truck, dolly, and other moving supplies. Great team!
Leslie R. | First ImpressionsMy move out date is actually 9/30. I like the ease of use of the app to connect you to everything from movers to reservations and the like. The online checkin for the truck pickup was a little choppy but still convenient.
Dameion M. | Overall Experienceexcellent customer service for storage
Sarah H. | Overall ExperienceThe staff were very helpful and kind!
Chandra J. | First ImpressionsI detest this company. They scam the consumers by making them pay for services they don't need and try to convince us you are doing it with our best interest in mind. I needed a uhaul truck for ONE DAY, ONE WAY but was forced to pay for THREE days, ONE Way (I assume). From Atlanta, Ga to Raleigh, NC is only 402 miles. I was forced to pay for 486 miles. The truck was returned within 28-30 hours but I was forced to pay for 72 hours of use.When we rented the truck we were told that we would not be charged until the truck is returned but the money was put on hold immediately. Same concept..... In talking to an associate at one of the locations we were told that an adjustment would be made once the truck was returned to reflect unused time and miles. Afterward we were told that we were misinformed and that we would not be reimbursed as it is company policy to charge for 72 hours by default. It's a ripoff! This company is a ripoff and should be ashamed of yourself! WE ALL suffered from COVID and the shift in the economy. Why are we being punished for your loss of profit?! WHY?! I have asked for a refund for the unused days and miles with no success. One of the employees even scoffed at us in ridicule. Uhaul has no respect for us as the consumer. Our dollar means everything to them while our loyalty and their integrity means absolutely nothing. I detest your existence and hope you get what you deserve. What a bunch of scammers!! I will do all I can to NEVER have to utilize your services again.
Christine P. | First ImpressionsYour security code and alarm system is confusing
Jacquina M. | First Impressions