The staff was always polite,helpful,and even when busy they stayed calm . I will say that there were times when they really busy and only one person working ,but I never seen any one of them stressed which I’m sure it was stressful because some customers can be anxious. I tell all my friends and family about the guys at 17 st UHaul.
Rhonda W | Overall ExperienceSelf Storage Units in Edmonton, AB, T6P1P1
U-Haul Moving & Storage at 17th St
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- 4.0 Average Customer Rating
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It didn’t matter what question I asked they were able to answer it and I was able to use my free storage so that’s great.
Dawn E | First ImpressionsGreat customer care
Benjamin P | First ImpressionsI was told it was a 24 hour facilaty
Darcy B | Overall ExperienceOverall great experiences with Uhaul
Paul P | Overall ExperienceGreat all around experience. No problems.
Kevin W | First ImpressionsI would not recommend using uhaul storage. The communication is non existent, I spent weeks trying to get a hold of the office and even sent emails and no one responded or answered. I spent $1000’s on my storage over 8 years and when we went through everything half of it was ruined from mice urine and poo. Years of memories ruined by mice. Was devastating to spend that much money and have my precious memories and valuables ruined.
BRIANNA B | Overall ExperienceEverything in 1 place.
Kunal M | First ImpressionsAlthough it was hard getting in touch with someone at the location on the phone (which was because they were very busy), the service was great. All staff were friendly and the manager was really nice and personable. I appreciated the positive experience.
Karsten v | Overall ExperienceEric & other staff are very friendly & accommodating..
Oliva T | First ImpressionsTired of fighting to get the norm. It's time that companies make fare pricing a regular thing. Everything seems to be hidden fees and unscrupulous behaviour. Fight for your rights.
Tina P | First ImpressionsRoy is the best!
Robin T | First ImpressionsThanks 🙏👍
Daniel C | First ImpressionsIt was an Fantastic experience and the staff was super friendly I would definitely come back if i ever needed use Storage with U-haul! And would definitely recommend U- haul to my friends!
Jasvir G | Overall ExperienceI reserved a unit - went to do paperwork, and reserved unit not available despite reserving with an AGENT over the phone. Somehting about computer systems not being functional in all aspects. 1 hour spent on what should have taken 5 mins or should never had happend at all.
Rick C | First ImpressionsWhen I showed up after driving over 14 hours the guy at the counter, who was still serving others customers tried to tell me they were close and couldn't help me. I was in the door to be served before closing time. He gave me a fake unit number, no code for the gate, watched the gate close on us before we could drive in and left anyway. There were also people locked inside the storage facility without a code to get out. He was rude, inconsiderate and should not be in customer service. I understand that people want to be done and go home but in a customer service situation sometimes you just have to stay late. He didn't care and just wanted to be gone.
Cindy H | First Impressions