I went in to move into my storage container that I reserved online. It took 45 minutes because the person at the counter couldn't figure out how to give me the 1 month free storage that I qualified for since I had booked a one way trailer. He kept telling me that the trailer was round trip even though I had booked it to be picked up in one postal code area and drop it off in another postal code area. He said round trip meant anything within the city regardless of location. Thats not what round trip means. Then when I finally was able to get my container, he didn't provide the insurance I had booked. I asked about it and he said Uhaul doesn't offer insurance and asked if I was looking at U-Store-It. I said no, because my reservation is here. Now this morning an hour before I'm supposed to pick up my trailer rental for the day, they switched the pickup location to clear across the city an hour before pickup time and then cancelled it completely. I am BEYOND upset about this. I've used uhaul multiple times from this location and it's always been good but the last 2 days has been awful. They don't even know how to do their own promotions or know what is offered on their website. Pitiful. I will not be using uhaul again. ever.
Kaytlyn L | First ImpressionsSelf Storage Units in Edmonton, AB, T6E4W8
U-Haul Moving & Storage of Southside
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 8' x 6.5'Miscellaneous Storage
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Heated
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $139.95 Per Month
-
Small
5' x 10' x 6.5'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$179.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $179.95 Per Month
2 Units Left!
Sustainable Drive Up Storage
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Medium
7' x 11.3' x 6'1-2 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$184.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $184.95 Per Month
2 Units Left!
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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My storage unit was all wet, my contents were wet when I retrieved them, puddles were inside underneath all my stuff, wasn’t happy about that!
doris c | Overall ExperienceIts busy amd VERY slow. Too many trucks trailers amd its hard to access the locker with parked trailers in the way that take a while to move. The door is hard to move io amd down and so much trouble with the dusty getting in the lock
Anna-Marie H | Overall ExperienceSometimes seemed quite busy and only a few staff.
James H | Overall ExperienceMason was kind and helpful.
Jennifer V | First ImpressionsI want to take a star away for the code never working on the door but that's a technology issues not a human error . Staff is super nice and helpful like super duper helpful. 10/10 people also bubble wrap is crazy cheap
Meagen W | Overall ExperienceReally small space not worth the money. Staff are kind. But really terrible prices.
Iman B | Overall ExperienceHelpful and friendly staff made this experience go along better.
Robert W | Overall ExperienceFriendly staff but not enough of them. Space is very tight for access due to maint yard. If I was a long term renter not sure I would use this facility despite friendly staff and convenience.
Tristian M | First ImpressionsVery friendly and informative . Would definitely use them again if needed !
TINA V | First ImpressionsFantastic group of individuals that work at this U-Haul centre on 51st friendly and amazing convenient and reasonable thank you very much for all your help
Judy K | First Impressions