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MIGUEL A | Overall ExperienceSelf Storage Units in Etobicoke, ON, M8Z1T5
U-Haul Moving & Storage of Etobicoke
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- 4.0 Average Customer Rating
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lockers leaked and floors wet
BCSRenovations B | Overall ExperienceOverall, I would rate your storage facility a 2.5 out of 5. First, access to the storage is often blocked by your own vehicles. There were times when I needed to pick something up in the morning and had to carry items over my head just to avoid hitting your cars, simply because there was no space. Second, everything is rusty and damp. I also find your pricing hard to justify—similar units in climate-controlled facilities are actually cheaper. Finally, your U-Haul box return policy. Moving is always stressful, and something as small as a receipt can easily get lost. Making returns possible only with a receipt feels unreasonable. Are you really expecting people to fake your boxes just to get money back? It may seem like a small thing, but it leaves a bad impression. Next time, I will likely use Storage Market for packing supplies instead.
Vitaliy S | Overall ExperienceI've had a great experience at this location. U-Haul's promotion let me use a storage unit for the first time and I've had a positive experience. The staff is friendly and helpful.
ROMAN G | Overall ExperienceThe only downside to this location is the lack of customer parking, but it’s completely outweighed by how friendly the staff are.
Vitaliy S | First ImpressionsExcellent experience
BCSRenovations B | First ImpressionsThe staff at UHAUL storage facility at the 1472 The Queensway Etobicoke, ON M8Z1T5 location were incredibly friendly and welcoming. One employee even went out of their way to help me move my belongings from my vehicle, which I truly appreciated. I was also given one month of storage free of charge, which was a great bonus. Overall, the team at this location was very helpful, professional, and made the entire process easy and stress-free. That said, this experience was not reflective of all UHAUL locations. Prior, I also visited the 152 East Dr Brampton, ON L6T1C1, north of TORBRAM & STEELES location where I encountered a lack of professionalism and poor communication. Additionally, the storage unit there did not appear safe, as the overhead top was open. Based on my experience, I would highly recommend UHAUL storage facility at 1472 Queensway Etobicoke, ON M8Z1T5 specifically. If you’re considering a storage facility, this location is your best bet for reliable, customer-focused service.
amanda p | Overall ExperienceThey're best and friendly.
Elmurod H | Overall ExperienceThank you
Shantel F | First ImpressionsIt was difficult to access the locker by car as it was very tight. It was also hard to find customer parking. For the cost of the locker, I was expecting it to be easier to open and less rusty. Finally, each step from renting a locker to closing the account took a very long time with only two staff working.
NELLY N | Overall ExperienceEvery thing was good
IMAN N | First ImpressionsFriendly staff
NYIMA G | Overall Experiencethe amount of times i had to ask them to move a uhaul van that was blocking my unit was too much, often times within the same day of moving things in and out, they would park a van there in between by loading or unloading, and for that reason only i got out as quickly as possible, but there was always a staff around i could ask to move the vans because there was only ever one at the desk and there was always a line up of customers.
Jessica B | Overall ExperienceAt times it is VERY congested and difficult to get to my unit.
ROGER B | First Impressions