Our smaller unit was on the second floor at the far end making it incredibly difficult to load and unload our truck. There is one flight of stairs and no elevator. Our main unit was fine but the rolling bay door was too low making it difficult to store store taller items
TRAVIS W | Online Move InSelf Storage Units in Eugene, OR, 97403
U-Haul Storage of Glenwood
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Concerned about rodents with all the traps everywhere, there was like stuffing? Everywhere in the building I was in. doors have no way to keep open to move things in. Couldn't find the office even with the map.
Monique M | Online Move InOverpriced tiny storage unit. No convenient way of moving items to the second floor. No service elevator or anything. Not being prorated for my rent after moving out before next payment was due is ridiculous.
Gregory M | Overall ExperienceAll good thank you
John C | Online Move InMy. experiences with the on-site staff were very good. Notices I received in the mail did not seem to be coordinated well with my in-person payments at the office. At the conclusion of my renting Unit 62, though, I have no complaint.
SCOTT W | Overall ExperienceExcellent customer service. Rented a 20 “ it’s was to small. Returned 1/2 hr after exchange it for 26” no problem at all vary accommodating.
Robby R | First ImpressionsYall should get any elevator lol
Brandon S | Online Move InVery disrespectful staff. Had to report the older lady to corporate. Then had to do the same to the disrespectful GM.
Jerrod S | Overall ExperienceThe only problem was my storage units were on 2 different floors with no elevator
Vickie S | Overall ExperienceWhen I went to get my belongings I discovered that there was moisture damage to my boxes. Many broke down if there was a weak side. Against the outside wall there was water damage where the side of some of boxes were wet. I had the end unit. Im sure other units were fine. #308 has a big problem with moisture. Ive not checked every box yet so Im not sure if there's damage to items. So far there's not. When I went to the storage site I had a very hard time lifting the door. As I pulled it open a bunch of my stuff fell out. Due to the fact that the boxes got damp and a few had fallen against the door. My unit was 308 out in Glenwood, Oregon.
Carolyn R | Overall ExperienceBe nice to be able to walk into my storage unit
Joshua M | Online Move InEveryone at this Uhaul was very nice and helpful.
Monika S | First ImpressionsThe only issue is the outside lanes are small and hard to maneuver around but other than that it’s great!!
Maryjdol G | Overall ExperienceA very pleasant and professional team at this location. Always helpful and considerate with excellent customer service. I have been utilizing U-Haul for many years throughout the US, and this Glenwood U-Haul Team is top-notch. Many thanks for helping make my move back to the Eugene area a success.
THADDEUS L | Overall ExperienceThe unit I reserved wasn’t available or even offered at this location. I bc called to confirm prior to moving my belongings from Medford, OR only to discover that the unit was too small. I had to get rid of major appliances at the last minute (no time to sell) just to make the transition. Additionally, the smaller unit cost more per month. I believe this could have been prevented since I called to confirm my rental before making the trip. I could have sought services elsewhere that better met my needs. This was sketchy.
Carmen M | Overall ExperienceStaff was friendly and helpful.
JAMES L | Overall Experience