When I went to get my belongings I discovered that there was moisture damage to my boxes. Many broke down if there was a weak side. Against the outside wall there was water damage where the side of some of boxes were wet. I had the end unit. Im sure other units were fine. #308 has a big problem with moisture. Ive not checked every box yet so Im not sure if there's damage to items. So far there's not. When I went to the storage site I had a very hard time lifting the door. As I pulled it open a bunch of my stuff fell out. Due to the fact that the boxes got damp and a few had fallen against the door. My unit was 308 out in Glenwood, Oregon.
Carolyn R | Overall ExperienceSelf Storage Units in Eugene, OR, 97403
U-Haul Storage of Glenwood
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
Split Level Storage
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![Example storage unit layout]()
Small
5' x 9' x 5'1-2 Bedroom Home
Size Guide- Rate:
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$114.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
Indoor Storage
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Be nice to be able to walk into my storage unit
Joshua M | Online Move InEveryone at this Uhaul was very nice and helpful.
Monika S | First ImpressionsThe only issue is the outside lanes are small and hard to maneuver around but other than that it’s great!!
Maryjdol G | Overall ExperienceA very pleasant and professional team at this location. Always helpful and considerate with excellent customer service. I have been utilizing U-Haul for many years throughout the US, and this Glenwood U-Haul Team is top-notch. Many thanks for helping make my move back to the Eugene area a success.
THADDEUS L | Overall ExperienceThe unit I reserved wasn’t available or even offered at this location. I bc called to confirm prior to moving my belongings from Medford, OR only to discover that the unit was too small. I had to get rid of major appliances at the last minute (no time to sell) just to make the transition. Additionally, the smaller unit cost more per month. I believe this could have been prevented since I called to confirm my rental before making the trip. I could have sought services elsewhere that better met my needs. This was sketchy.
Carmen M | Overall ExperienceStaff was friendly and helpful.
JAMES L | Overall ExperienceThe parking lot is a little rough but besides that it was great
Sabryna M | Overall ExperienceJordan was very helpful every way possible he was very very polite and very nice
JOANNE T | First ImpressionsThe facility and staff were very good, but the facility has a serious "Rodent problem" we did not have any food inside our storage unit. My wife went to get some items from our unit and a Rat jumped out of one of our boxes, when closing out the unit we found many of our belongings nod and chewed. The rats we're using the chewed material to make their nest, we also found a dead rat in one of the nests that was desiccated from rat poison. If I would have known about the rap problem that they had there I would not have ever rented the unit nor would I ever recommend this storage facility. And for this reason I would give this facility a one-star rating!
ALEX A | Overall ExperienceVery nice and very helpful after hundred dollar deposit was not added incorrectly and Antioch. They did the best they can to adjust it and it really appreciated that.
MORRIS A | First ImpressionsWhen I reserved the space it NOT advertised as having a small “crawl space” feel. I reserved it specifcally to fit my mattress and the first unit presented was about a 4ft tall door and opened to a then larger space but not at all mattress accessible. The second unit also had a dropped ceiling and in the end I was unable to store my mattress which was the only goal from the beginning. The unit was dirty and the ceiling was not at all functional for storage of large items. The only reason I didn’t cancel my storage was that I was able to store my mattress elsewhere and I didn’t feel like re-moving my items. Expensive, old, terrible shape, and dirty. 0/10 recommend.
rose r | Overall ExperienceVery expensive
anthony l | Overall ExperienceThe staff was AMAZING!!! The kindest and most positive and helpful staff i have ever worked with Uhaul. I will recommend them to everyone. Best prices in town!!!
BellaLuna C | Overall ExperienceI was disappointed that the unit I had reserved was unavailable. The closest size was smaller and more expensive. Due to this issue - I was unable to store my washer & dryer which I had planned to sell to help pay for my relocation. Without a place to keep them, I donated them instead. It would have been helpful had the associate confirmed my reservation when I called to confirm office hours (because I was traveling from Medford, OR). I didn’t think I needed to ask because the unit was reserved in the app and I believed that to be accurate. Additionally, the unit was reserved at least one week in advance with enough time to notify me so that I could make a more informed choice rather than being left with no other option because I needed to unload my belongings from the moving truck which also needed to be returned to Medford.
Carmen M | First ImpressionsOnly concern is that they don’t answer phones and if you leave a message, they don’t respond. This needs improvement.
cari f | Overall ExperienceThank you all at the Glenwood location ..you've all been super duper helpful and very generous with your time and help...excellent above and beyond ...thank u again
SHELBIE A | Overall Experience