Online rental was quick and easy (similar to other services Uhaul provides), however storage access times are misrepresented. See screenshot: https://imgur.com/a/s4wayiH . "Storage Access" is stated to be from 5AM - 10PM with the option of 24hrs access as an additionally sold amenity. Unfortunately, this is not how the location handles it's accessible hours, instead you must use dual locks on your unit and request a key from the front office upon each visit, to unlock a secondary lock that the location owns. This must be done within business hours (7am - 7pm) and requires the physical surrendering (this is written during statewide quarantine) of a Uhaul accepted identification card, significantly reducing the usability of the storage. After 30 days, this inconvenience can be remedied by a fee increase of $120/yr for 24hr access. While stated otherwise on the rental webpage, there are not any actual access hours allowed between 5am - 7am or 7pm - 10pm unless special arrangements have been made with the front office per exception. This was not explained in any form upon move in. In fact, required front-desk sign in or supervised unit access is mentioned as a punishment for customer disturbances within the rental agreement and contains no reference to actual office hour requirements. Additionally, the confirmation email itself states that access hours are 5am-10pm Mon-Sun without any mention of a required check in. At this point I am curious what other red flags or fees will come about during this process that were left unexplained at the move in time or inaccurately represented on their website. I am understanding of the rules, that the location is allowed to set rules to maintain order on this premises, that the management is working hard to keep units secure for everybody and why this policy would be in place in absence of a gate. But with the combination of the false access times represented online & in the confirmation email, no mention of the specific access hours within the rental agreement itself and increased rent to use the access time already thought to be paid for - I feel that future buyers should be aware of this up front and take the omitted details into strong consideration when evaluating this location’s service.
- No Deposit or Admin Fee
- Indoor Storage: Twice the Protection and Security
- Clean - Dry - Secure
- Drive-Up Loading and Unloading
- Heated storage: Just like your home!
- Make Your Payment Online!
- SafeStor Protection
- Padlocks, Boxes, Packing Supplies
- Ask About Our Automatic Credit-Card Payment Plan
- Free Online Account Management
- Open 7 Days A Week!
- Package Signing and Receiving
- 24-Hour Video Monitoring
- Controlled Access: For Your Protection
- Affordable Rates
- Certified Forklift Operators on Site
- Free Use of Loading Carts
- Room Sizes for Every Need
- Wide Paved Aisles
- Your Lock/Your Key
- Clean Customer Restrooms
- Propane Filled Here
- Move-In Trucks
- 1 MONTH FREE:Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
- NO DEPOSIT OR ADMIN FEE:No Deposit Required and $0.00 Admin Fee
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Choose U-Haul as Your Storage Place in Corvallis, Oregon, 97330
Conveniently located at 1050 NW 5th St, U-Haul Storage of Corvallis is one of U-Haul’s premier self-storage facilities. Offering a clean, dry and secure environment, this storage facility has no cost to reserve and offers a wide range of options for customers' storage needs.
Small, Medium or Large Units Available
This facility offers a unique variety of unit sizes to fit your needs. Need help choosing the right size? View our Self-Storage Size Guide for additional help.
- 24-Hour Access Available: Ask if 24-hour self-storage is available. Access your belongings when you need outside of standard access hours.
- Climate Controlled Storage: This facility keeps temperatures between 65 to 85 degrees year-round depending on the system to protect your items against temperature and humidity.
- Drive Up Storage: This facility offers convenient and easy to access drive up units. Pull up with your vehicle, load/unload your items, and be on your way.
Storage Customer Reviews
Customer did not leave a comment.
So thankful I got the last storage unit!! Thank you, thank you!!
Customer did not leave a comment.
If the store employees are too busy to answer the phone it goes to customer service. Totally fine, but then customer service need to be able to assist just like a store employee.
This is a poorly managed facility. The staff appears to be under constant stress and frustration. Maybe there isn't enough employee's to handle the load. I also was charged an astronomical amount for being late one day on my storage unit, I was charged for more gas on the truck that I had rented, which was clearly not needed and then when I closed my account a week earlier was told there was no prorate. I will have to deal with another company in Corvallis now.
Customer did not leave a comment.
Stephanie Owens was the person I dealt with every visit and she was always pleasant, helpful and courteous. Her customer service skills are top notch.
Thank you...I had short term storage needs and could not have asked for better service. Much appreciated...
Everyone was very helpful!!
The Manager of this U-Haul facility does an excellent job. His crew is wonderful. Very professional. I've rented vans from this facility at least 5 times in the last year. Beyond Excellent!
Hello, The way you guys serve your customers is very good. As a customer, I feel satisfied with your serve. Thank you.
Brent and Stephanie were great in every aspect. Thank you
Everything went very smoothly.
Great experience at our Corvallis UHaul every time I use them. Great customer service and the cleanest storage units around! Vehicles are well maintained.
Needs more staff to help customers
Great and friendly staff. Very helpful and always available.
My experience was very good. I was quickly waited on, the gentleman was very nice and went over everything and then took us to the until. This was a much better experience than past experiences.
Very helpful crew, enjoyed by time with them.
Saved me, last minute.. Thank you !!
Brent was awesome. Helped me find what I needed. Fast and friendly.
A U-Haul branded lock mysteriously ended up on the U-Box I had shipped from West Virginia. Employee was discourteous, and $69 was added to my credit card for "STORAGE" and "BASIC INCOME".
I never saw the storage place but i am very content with the phone service personnel and the women who delivered and picked up the storage box. everyone is so prompt and smiley and nice!
Lukas provided great service and made everything really easy. Super appreciate it!