Customer did not leave a comment.
MAIJA E | First ImpressionsSelf Storage Units in Eugene, OR, 97403
U-Haul Storage of Glenwood
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Storage at River Road
150 Oroyan Ave, Eugene, OR 97404 View Available Units7.5 miles from this location -
U-Haul Storage of Corvallis
1050 NW 5th St, Corvallis, OR 97330 View Available Units38.3 miles from this location -
U-Haul Storage of Umpqua Valley
1182 NE Stephens St, Roseburg, OR 97470 View Available Units58.8 miles from this location -
U-Haul Storage at Silverton
3612 Silverton Rd NE, Salem, OR 97305 View Available Units63.8 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The woman who worked the desk was extremely rude. I believe her name was Carol. Everyone else was amazing.
Allan F | Overall ExperienceThe storage units are climate controlled. And very clean
CONNIE R | First ImpressionsQuick and easy. Staff applied expected discount before needing to ask.
junior M | First ImpressionsFriendly staff and was appreciative the staff member remembered that because we had rented a 1 way trailer that the first month was discounted. It is the small things like trying to save people money esp during expensive processes like moving that will keep me as a return customer whenever I might need a service that U-Haul provides
junior M | Overall ExperienceThere’s a guy who works the reservation/check in area (Saturday mornings). I’ve never gotten his name but, both times that he’s helped me, he is professional, polite and helpful. I appreciate his assistance. Thank you!
Heather D | Overall ExperienceI wish they would have had more spaces for storage . But that’s not their fault
CONNIE D | First ImpressionsThey were very helpful and polite
sharnnon b | Overall ExperienceYou guys were all awesome. I even got my son's stuff back. You are appreciated more than you know. Thank you!! Vicki Voldbaek
Vicki V | Overall ExperienceVery pleased with service
Larry S | First ImpressionsI'm glad they had a storage unit available for me for 3 weeks but they would never answer the phone (probably really busy with students moving out) and there were a lot of sugar ants and dead rats in and around my storage unit after only 3 weeks of use. When I was emptying the storage unit there were some other customers playing loud music nearby with their dog walking around which was pretty weird. I finally finished emptying the storage unit and when I went to close out with the employees in the building they said they just closed 1 minute ago and that I would have to come back in the next morning to close out my account. I had to leave town that night so they said I could just call in. Whenever I called in the phone call forwarded to the uhaul corporate number where the representative told me to call the store.. so eventually I was able to get the uhaul rep to remove my card and leave a couple emails to the store to close my unit - and was further instructed that if I received a call from the store about late rent to just tell them I already emptied the unit. I called 5 times to see if I could confirm but gave up. Everyone at u-haul has been very nice and helpful but I thought I would share this to see if there was an opportunity to improve for others. Thanks!
Nathan R | Overall ExperienceOnly complaint was the latch on door was not easy to lock..
Scott M | Overall ExperienceThe facility is clean and the employees were all very helpful. The only feedback is on the description of a split-level unit. It was not clear that there would be more than two flights of stairs and that the unit entrance wouldn't accommodate large items or allow walk-in access. Something I specifically rented the unit for will not fit. Thanks,
Ken B | Online Move InGiven the roundabout the location of the storage lockers was extremely unclear. Once I found it, it was very hard to find the sign in pad before the access code and it was all very unclear. Also there was no lock in the unit which delayed me in my car rental return because I had to go buy a lock in the office despite that I had reserved one in advance.
Tarek A | Online Move InEasy to access! Staff was friendly and helpful!!
Jennifer R | Overall ExperienceI was disappointed that although my unit was marked move in ready there was a box of porn magazines that was tucked into the trusses in my unit. Very disappointed if this is known as move in ready.
Sterling J | Online Move In