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FERNANDO C | Online Move InSelf Storage Units in Eugene, OR, 97403
U-Haul Storage of Glenwood
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Very nice and very helpful after hundred dollar deposit was not added incorrectly and Antioch. They did the best they can to adjust it and it really appreciated that.
MORRIS A | First ImpressionsWhen I reserved the space it NOT advertised as having a small “crawl space” feel. I reserved it specifcally to fit my mattress and the first unit presented was about a 4ft tall door and opened to a then larger space but not at all mattress accessible. The second unit also had a dropped ceiling and in the end I was unable to store my mattress which was the only goal from the beginning. The unit was dirty and the ceiling was not at all functional for storage of large items. The only reason I didn’t cancel my storage was that I was able to store my mattress elsewhere and I didn’t feel like re-moving my items. Expensive, old, terrible shape, and dirty. 0/10 recommend.
rose r | Overall ExperienceVery expensive
anthony l | Overall ExperienceThe staff was AMAZING!!! The kindest and most positive and helpful staff i have ever worked with Uhaul. I will recommend them to everyone. Best prices in town!!!
BellaLuna C | Overall ExperienceI was disappointed that the unit I had reserved was unavailable. The closest size was smaller and more expensive. Due to this issue - I was unable to store my washer & dryer which I had planned to sell to help pay for my relocation. Without a place to keep them, I donated them instead. It would have been helpful had the associate confirmed my reservation when I called to confirm office hours (because I was traveling from Medford, OR). I didn’t think I needed to ask because the unit was reserved in the app and I believed that to be accurate. Additionally, the unit was reserved at least one week in advance with enough time to notify me so that I could make a more informed choice rather than being left with no other option because I needed to unload my belongings from the moving truck which also needed to be returned to Medford.
Carmen M | First ImpressionsOnly concern is that they don’t answer phones and if you leave a message, they don’t respond. This needs improvement.
cari f | Overall ExperienceThank you all at the Glenwood location ..you've all been super duper helpful and very generous with your time and help...excellent above and beyond ...thank u again
SHELBIE A | Overall ExperienceOur U-Haul 10x10 storage space was perfect price and location with easy access and friendly customer service.
anthony t | Overall ExperienceFantastic team, communication, and process. If only all storage facilities could be like this!!
Kristen H | Overall ExperienceThe woman who worked the desk was extremely rude. I believe her name was Carol. Everyone else was amazing.
Allan F | Overall ExperienceThe storage units are climate controlled. And very clean
CONNIE R | First ImpressionsQuick and easy. Staff applied expected discount before needing to ask.
junior M | First ImpressionsFriendly staff and was appreciative the staff member remembered that because we had rented a 1 way trailer that the first month was discounted. It is the small things like trying to save people money esp during expensive processes like moving that will keep me as a return customer whenever I might need a service that U-Haul provides
junior M | Overall ExperienceThere’s a guy who works the reservation/check in area (Saturday mornings). I’ve never gotten his name but, both times that he’s helped me, he is professional, polite and helpful. I appreciate his assistance. Thank you!
Heather D | Overall Experience