We had a major rodent infestation, that we were unaware of for about 9 months, and they spoiled a majority of our things, which had to be thrown out. Note that we didn't keep any food items inside the unit, so there shouldn't have been a problem with rodents. Uhaul should be providing pest control around all facilities to control this issue.
KAELYN W | Overall ExperienceSelf Storage Units in Evans Mills, NY, 13637
U-Haul Moving & Storage at Fort Drum
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U-Haul Storage at Fort Drum
26842 Holbrook Rd, Evans Mills, NY 13637 View Available Units0.5 miles from this location -
Convenient Storage
123 Coleman Ave, Watertown, NY 13601 View Available Units3.1 miles from this location -
U-Haul Storage at Fort Drum
23315 State Rte 342, Watertown, NY 13601 View Available Units3.8 miles from this location -
U-Haul Moving & Storage of Watertown
19153 US Rte 11, Watertown, NY 13601 View Available Units8.5 miles from this location
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- 4.0 Average Customer Rating
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Very nice, but price is no longer in the “sweet spot “.
Susan O | Overall ExperienceThe unit I reserved online was not available so we had to rent two units and spend almost double what we would have. The first month was supposed to be free but since the second unit was put under my name instead of my husbands, we ended up having to pay more than we were planning on. Very disappointed on how it was handled. After a long day of moving that’s not what you want to have happen. Hoping to not need more than a month so we don’t have to pay for two separate units
HALEIGH G | First ImpressionsManager could do better job of being helpful. Kindness and compassion for customer service needs to be improved.
Christopher C | Overall ExperienceGood service
KOMLANVI A | Overall ExperienceThis location was very helpful from from storage, paperwork and clean up.
Anthony B | Overall ExperienceWould like to see more de-icing, other than that everything was great!
James S | First ImpressionsHad mice and mice droppings all over my storage unit upon returning from deployment.
Gabrielle A | Overall ExperienceI am glad with the service they provided me.
ALEJANDRO G | Overall ExperienceI moved out right after an automatic payment. Only a few days. No refund given. But they were ok with renting it out again even though I told them I would keep it until days before the next months payment was due. Total BS!!!
sheila s | Overall ExperienceThey seem to take locks off of just emptied units. That is BEFORE I even have a chance to go take it off and cancel said unit.
Denise S | Overall Experience