Great
PACHELY K | Overall ExperienceSelf Storage Units in Federal Way, WA, 98003
U-Haul Moving & Storage of Federal Way
Services at this Location:
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Fife You Store It LLC
4509 20th St E, Fife, WA 98424 View Available Units
(U-Haul Neighborhood Dealer)4.1 miles from this location -
U-Haul Moving & Storage of North Auburn
5110 Frontage Rd NW, Auburn, WA 98001 View Available Units5.7 miles from this location -
J&J Mini Storage LLC
11809 Valley Ave E, Puyallup, WA 98372 View Available Units
(U-Haul Neighborhood Dealer)5.8 miles from this location -
U-Haul Moving & Storage of Wapato Park
6402-6442 S Yakima Ave, Tacoma, WA 98408 View Available Units8.6 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Good
Charles M | Overall ExperienceI’ve been renting here since they first opened about 13 years ago. Always happy with the service snd cleanliness
ALICE F | Overall ExperienceThe rates were insane for the area and the size of storage that I had. The manager ignored multiple emails and when I spoke to him on move out day, he completely blew me off, not to mention, the place is so overrun with stuff that people were literally arguing about parking spots just to get into their storage.
TAYLOR A | Overall ExperienceNothing wrong with facility, I’m very upset that initial reservation was not honored. I made it very clear I was driving from 12 hours away and would need a larger unit 10 x 20 at least or 10 x 10 bc of amount of rooms. The manager closing the store said he would try me clean a unit out and to come back by 10 or 11 am to unload my truck. I should be compensated for the inconvenience. Thank you
kendel b | First ImpressionsI hate to taste so low but until I get weird back on the outcome of me moving out it stays. I recently ended my wonderful experience with U-Haul to the dismay of moving out completely on Friday before 5pm and finding out that my charge of $170 dollars taken Thursday(the day before) was non refundable. Although the employee said he would get with the GM and find out(TBD) I am still leery. If I'm refunded 5 *'s if not Dad to say but I will keep my 1* due to customer service on the "C suite" level. Please change my mind....
JoTom B | Overall ExperienceI stored my items at the facility for several years. The staff and service were always EXCELLENT! I can't say enough about the the great quality of service and helpfulness of the staff. The facility was always clean and well maintained. Thank You!
Tamera G | Overall ExperienceNice work ~ very kind of him.
SEUNGWOO C | Overall ExperienceThis facility has had problems with previous managers & staff. They are all no longer there. Current employees are doing much better.
Dale M | First ImpressionsThe employees were excellent, diligent and easy to work with.... Needless to say but I would recommend all of my family and friends here. Thank you so much.
EUGENE Y | First ImpressionsNo issues !!! When I needed an upgrade they accurate me on the spot! Very communicative and friendly.
HELEN L | Overall Experiencei loved the free lock & friendly help
roberta l | Overall ExperiencePerfect! 😊
David F | First Impressions