Customer did not leave a comment.
PAVLIN P. | Overall ExperienceSelf Storage Units in Ottawa, ON, K1K2C5
U-Haul Moving & Storage of Ottawa
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small | 4' x 12' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- Lower Level
- Street Level
- No Climate
- Rate:
- $134.95 Per Month
-
Medium | 9' x 13' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$244.95
Per Month
- Interior
- Lower Level
- Street Level
- No Climate
- Rate:
- $244.95 Per Month
1 Unit Left!
Sustainable Drive Up Storage
-
Medium | 11.3' x 7' x 6'
1-2 Bedroom Home
- Rate:
-
$159.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $159.95 Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
-
U-Haul de Gatineau - déménagement et entreposage
266 Rue Saint-Louis, Gatineau, QC J8P8B3 View Available Units4.3 miles from this location -
U-Haul De Hull-Déménagement Et Entreposage
60 Rue Jean-Proulx, Gatineau, QC J8Z1W1 View Available Units5.7 miles from this location -
U-Haul Moving & Storage of Orleans
3636 Innes Rd, Ottawa, ON K1C1T1 View Available Units6.4 miles from this location -
U-Haul Moving & Storage of Britannia
2720 Queensview Dr, Ottawa, ON K2B1A5 View Available Units8.3 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I went in and stated that I was renting the unit for only a month and I vacated the unit on time. They sent me an update by email on the 15th of the month that I rented and I sent them a update on the 31st stating that I had vacated as I promised. I also told the worker who was outside I had vacated. There was no procedure given and as we buy or own locks there is no reason to return to the facility especially since we were communicating by email and they're completely understaffed and poor customer service inside this facility. They state they ignore the emails and again no notification that they ignore the emails and donnot reply. I also called in to the facility as well. This is illegal and predatory as I am a handicap and this facility should be fined and people arrested especially if they are doing this to other disabled and elderly people.
Kweku K. | Overall ExperienceThe storage area is velnerable to flooding as experience as shown. Better measure are needed to prevent floodings.
DENIS R. | Overall ExperienceAbsolutely awful customer service — and no maintenance of the grounds what so ever. If anything they made it EVEN HARDER to get to the locker. From not snow plowing after major snow falls, parking rental trucks in front of the entrances and making it nearly impossible to enter the locker area. At one point an employee even had THEIR PERSONAL CAR parked at the only exit of the locker area. Because of the way the entrance to the lockers is set up I hit my truck twice on the side wall. When I first signed up for the locker it took them THREE DAYS because the locker “had a lock on it” even though it was supposed to be empty. They never answered the phone to help me with my issue so I had to repeatedly call — while being obviously hung up on — until someone finally decided to answer in an annoyed voice. Absolutely ridiculous set up and staff is so excruciatingly unhelpful and rude. I could not recommend this location any less than I do.
Sara C. | Overall ExperienceEverything was excellent except during flood.
Isaac A. | Overall Experienceprice is too high.
Carl W. | Overall ExperienceUnit leaked causing damage to belongings
Patrice B. | Overall ExperienceThe one employee was wicked! Thanks a whole bunch Max !! 🤘🏾He did everything in his power to fix everything that uhaul messed up for us. But the manager and the system it self… … fail! -_- But it is what it is. We are still using the storage , only thing is ,it was a headache getting to this point.
Rose-Rebecca A. | First ImpressionsAfter a rough first few minutes, the staff rose to the occasion and made it a good experience.
DOUG W. | First ImpressionsUnits are in terrible condition. Same price but Rand new st dymon
Kerry H. | Overall ExperienceI would not recommend that anyone use the internal units at this facility. My unit flooded three times in the 10 months I had the unit. And in the very heavy rains the water went all the way through the facility. I ended up putting all my stuff up on risers and planned to get out as soon as I could. Having said that, the staff were always helpful and contacted us as soon as it happened.
Pat L. | Overall ExperienceThe staff was so helpful even with the system going down they were able to get me a unit and assist me with purchasing a lock
joshua c. | First Impressions