People weren't friendly or helpful when after finding out my unit had a lock on it while I was moving in. No explanation whatsoever? And the truck i rented to move with was leaking. My things got wet and they saw my things were wet but still determined the truck wasn't leaking. There was no accountability or professionalism with this staff or the manager.
Monroe H | Overall ExperienceSelf Storage Units in Gretna, LA, 70053
U-Haul Moving & Storage at Oakwood
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Storage Customer Reviews
- 4.0 Average Customer Rating
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All my furniture was molded! Especially My Fridge.. So unfortunately.. And I paid for climate control,& insurance! I will never use this U-Haul storage again. Management is so unprofessional! Smh! And No one would even address my issues!
LAKEISHA S | Overall ExperienceGreat thanks for everything I was 6yrs with you thanks again
Ewan B | Overall ExperienceAwesome customer service
larry l | First ImpressionsThe price was too high
Kawana S | Overall ExperienceExcellent staff is all I can say
TROY S | First ImpressionsManager had very good customer Service Skills
CANDICE J | First ImpressionsMy personal items were stolen while moving my funiture, staff did not want to view the cameras. My family member was stuck inside uhual elevator for an Hour! It was frustrating and terrifying and the business was very unprofessional! I never received my uhual truck deposit back and I am still waiting for a response for my police report. Do Better Uhual (Gretna)
LILA D | Overall ExperienceAiesha the manager is super!!! She has been there for a long time. I have had that storage since July of 2010 and she was there since then. She is an asset to your company!!!!
STEPHANIE C | Overall ExperienceThe employees have an excellent attitude
helena a | Overall ExperienceThe employee was very friendly and gave us all the information that we needed The service was excelente
helena a | First ImpressionsI didn't have any problems. My storage was clean . I took my things out I didn't see no rodents etc
Quiana M | Overall ExperienceIt was a quick and seamless checkin .. Thank you!
Sceon R | First ImpressionsThe supervisor does a out standing job
Calvin C | Overall Experience