The storage units at this facility should be renovated. No lights in the unit. Public storage has me spoiled and uhaul storage should take some lessons! I didn't even open the lock nor use the unit. I got one month free but it wasn't free my time and gas was wasted. Horrible, smelled like mildew, mouse trap in the unit. The storage unit office smells like mildew. There is was a flood or water damage to this store. Run, if you see this review... Runnnnnnnnnnn
LA S | Overall ExperienceSelf Storage Units in Hammond, IN, 46324
U-Haul Moving & Storage of Hammond
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- 4.0 Average Customer Rating
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Very helpful and courteous staff but the Hammond, Indiana facility is old, dirty and not well-lit. But great staff!!
MELANIE M | Overall ExperienceThis storage unit is totally outdated/ old and smell like Mildew. No light! The public storage in Texas is immaculately clean! It's so terrible I haven't used the unit for the first month free yet. I'll only use it maybe to storage my detergent/cleaning supplies if I need to.
LA S | First ImpressionsWorkers helpful which makes the process much faster .
RYAN B | First ImpressionsAmazing people with amazing service
TONY S | Overall ExperienceThe staff are professional and helpful.. I've never had any problems and it's easy to make my payments when needed...
ALBERTO P | First ImpressionsJessica Johnson was great
CECILIA C | Overall ExperienceThe storage unit is much smaller than I expected and a little inconvenient to get to
JACKIE M | Online Move InMissing irems
LILLIAN W | Overall ExperienceMs Tamekka was very nice and courtesy. She was accommodating and friendly!!!
Yvette M | First ImpressionsPoor customer service from employees
patrick g | Overall ExperienceSeveral of the employees are blatantly rude...,
Brenda D | Overall ExperienceGreat staff and very concerned about customer situation’ Alma and Derrick are great!!
ALMANIKA S | First ImpressionsThis whole experience was horrific. Not only did they not have the right space I had to load and unload and double pay workers. They sent me to another facility then double charged for the truck. I will never use U-Haul again. U-Haul caused me to over spend $500 I am so outdone
Trenia J | Overall Experience