I did wish that the moving carts for loading in to the unit were larger. I could barely get chairs to stand up on them as the carts are narrow. Other than that, everything was great.
Bruce R | Overall ExperienceSelf Storage Units in Hendersonville, TN, 37075
U-Haul Moving & Storage of Hendersonville
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- 4.5 Average Customer Rating
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I was with the facility over four years and their service was excellent. I felt confident that the things were in a safe and secure place.
Marilyn W | Overall ExperienceThey've made everything easy from start. The staff is so accommodating and pleasant, they always ask how they can help and make sure I have anything I might need. They're amazing!
KELLY D | First ImpressionsI commented to the staff yesterday both at pickup and drop off, how helpful and kind the staff was. They helped me sort thru the options of both a truck rental and storage unit. The team i encountered were competent, friendly, and made it a great experience. Such attributes in the service industry are rare these days. Your team exceeded any expectations I had walking into your Hendersonville location yesterday. Thank you!
CHARLES H | First ImpressionsThere needs to be another elevator for clients to use. Also, teach the new clients the elevator rules.
KARL B | Overall ExperienceI was charged $100 for 2 mattresses that we left in the "take or leave" area and was informed they dont take mattresses and I would need to pay a dumpster fee. When I came back about a week later there were numerous mattresses (some badly stained and disgusting) but one of our mattresses was still there.
Krystle V | Overall ExperienceOutstanding service! Will use no other!
MICHAEL B | Overall ExperienceTop shelf! Great facility and staff! Easy, secure, convenient! Climate controlled as well - highly recommend U-Haul Storage Hendersonville TN!
David B | Overall ExperienceStaff was great & everything but when I showed up after office hours to put stuff in my unit, the doors wouldn’t open. The keypad said access granted, etc, but the double doors wouldn’t open at all
Jill R | First ImpressionsThe whole crew seemed very helpful I was thankful to have them
DENNIS F | First ImpressionsStaff was very professional and courteous looking forward to renting another truck in a few weeks for my final move
SCOTT S | First ImpressionsStaff were very helpful and professional
Bernard N | First ImpressionsThe security system is broken and I was trapped on the 2nd floor for a while. I pressed all the buttons to escape but no one answered me. Then I called the front desk but couldn't get a human to answer. The strap that closes the elevator is too short for me to reach. I eventually had to use the fire escape stairs to get out. I tried to tell the front desk but they were busy.
Chisa W | First ImpressionsI would love for storage access to be 24/7.
Ticoria W | First Impressions