It took a very long time to get the uhaul & storage it was very short staffed and other customers were in patience, it was not a pleasant experience but the guy that helped us out was very friendly but seem very inexperienced

Weekends are busy, but other than that, I would do business with them again.

I just love everybody that works down there at the Monroe location especially the manager Imer Y’all were great and I will anybody that needs storage I will let them know to go there

The employee was fantastic. Very polite, professional, informative, and helpful. He helped me find the right boxes and lock for my unit. He walked me out and showed me the unit. He also gave me the access card and walked me to all the stations showing me how to use it. The inside of the store was very clean and he ran a tight ship. The only negative, and I had is that there was a leak in the hallway of the storage unit with a mop bucket below it to catch. With the employer saw the leak, he said that he was not informed, and that he would call management right away to get it fixed.

Thank you

I stored my things for 5 years I didn’t appreciate the continuous increase in rent. I did not appreciate the calls for non payment, especially, calling others to inform them of my non payment. My pay date was different every month that caused some late payments. I moved out on May 31, 2020. See how the information is incorrect for my move-out date.

The staff was always friendly, never had any major problems.

Good service and quickly move with paperwork

had a little bit of a problem with keeping up my account but the staff were VERY accommodating and friendly. Thanks...!

I didn’t even get to Move my stuff in.

Thanks for the service

Great Service

The entire staff is very professional.

Thank you

The person was not very helpful at the desk and was also unfriendly.

Without exaggeration, this was the most aggravating customer experience of my entire life. I really hope someone from the corporate office contacts me regarding what transpired. 571-213-7571

This was supposed to have been rescheduled to December 22-23rd

All facets of this move in rying conditions were excellent including the price and subcontractors. Management at the storage faciliyty was friendly & made sure we were accomadated. Thank-you!

Christian was the best! will be using yall next time

Na