I had items missing from my unit and I barely access it until I moved. There were rat droppings and pee on my items. I rarely went in the store to speak with staff. My card was also charged without my permission due to them putting in on automatic payment.
Catrice S | Overall ExperienceSelf Storage Units in Houston, TX, 77070
U-Haul Moving & Storage of Willowbrook
Services at this Location:
Contact Us
9411 FM 1960 WHouston, TX 77070
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Special Operating Hours
- 11/27/2025: 7:00 am - 3:00 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Outdoor/Drive Up
- Climate Control
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- Free Online Account Management
- No Deposit or Admin Fee
- Electronically Controlled Access
- Indoor Storage: Twice the Protection and Security
- Drive-Up Loading and Unloading
- Climate Controlled: Just Like Your Home
- Ask About Our Automatic Credit-Card Payment Plan
- Free Use of Loading Carts
- Move-In Trucks
- Padlocks, Boxes, Packing Supplies
- SafeStor Protection
- Open 7 Days
- Clean - Dry - Secure
- Make Your Payment Online!
- Package Signing and Receiving
- Your Lock/Your Key
- Room Sizes For Every Need
- Affordable Rates
- 24-Hour Access Available
- 24-Hour Video Monitoring
- Clean Custome Restrooms
- RV/Boat/Vehicle Storage Available
- Onsite Forklift Operators: Pallets & Large Shipments
- Gate Remote Access Available
- Security Lighting and Perimeter Fencing
- Personal Access Card
- Storage Access 5AM-10PM
- Propane Filled Here
- Individually Alarmed Rooms
- Humidity Controlled
- Fire Protected Sprinklers & Alarms
Promotions:
- 
                        No Deposit Or Admin Fee:
                            
 No Deposit Required and $0.00 Admin Fee
- 
                        1 Month Free:
                            
 Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
Available Units (All Sizes are Approximate)
Small | 50 sq ft
- 
                        ![Example storage unit layout]()  Small
 5' x 5' x 9'Miscellaneous Storage 
 Size Guide- Rate:
- 
                                                    $79.95 
 Per Month
 - Interior
- 1st Floor
- Street Level
- Climate
 - Rate:
- $79.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 1 Unit Left! 
 Rent Now to Secure Your Room!
- 
                        ![Example storage unit layout]()  Small
 5' x 10' x 9'1-2 Bedroom Home 
 Size Guide- Rate:
- 
                                                    $94.95 
 Per Month
 - Interior
- 1st Floor
- Street Level
- Climate
 - Rate:
- $94.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 
Medium | 51-150 sq ft
- 
                        ![Example storage unit layout]()  Medium
 10' x 10' x 9'2-3 Bedroom Home 
 Size Guide- Rate:
- 
                                                    $144.95 
 Per Month
 - Drive Up
- 1st Floor
- Outside Level
- No Climate
 - Rate:
- $144.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 1 Unit Left! 
 Rent Now to Secure Your Room!
- 
                        ![Example storage unit layout]()  Medium
 10' x 15' x 9'2-3 Bedroom Home 
 Size Guide- Rate:
- 
                                                    $159.95 
 Per Month
 - Drive Up
- 1st Floor
- Outside Level
- No Climate
 - Rate:
- $159.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 
Large | 151+ sq ft
- 
                        ![Example storage unit layout]()  Large
 10' x 20' x 9'4 Bedroom Home or larger 
 Size Guide- Rate:
- 
                                                    $179.95 
 Per Month
 - Drive Up
- 1st Floor
- Outside Level
- No Climate
 - Rate:
- $179.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 
Medium | 51-150 sq ft
- 
                        ![Example storage unit layout]()  Medium
 7' x 11.3' x 7'1-2 Bedroom Home - Rate:
- 
                                                    $129.95 
 Per Month
 - Vanbody
- 1st Floor
- Outside Level
- No Climate
 Free Lock with 
 Rent Now
 ($11.95 value)- Rate:
- $129.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 1 Unit Left! 
 Rent Now to Secure Your Room!
- 
                        ![Example storage unit layout]()  Medium
 7.3' x 14' x 6.5'2-3 Bedroom Home - Rate:
- 
                                                    $134.95 
 Per Month
 - Vanbody
- 1st Floor
- Outside Level
- No Climate
 Free Lock with 
 Rent Now
 ($11.95 value)- Rate:
- $134.95 Per Month
 - 
                                                        Benefits- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
 
- 
                                                        
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 
Large | 151+ sq ft
- 
                        ![Example storage unit layout]()  Large
 7.3' x 23.5' x 6.8'2-3 Bedroom Home - Rate:
- 
                                                    $139.95 
 Per Month
 - Vanbody
- 1st Floor
- Outside Level
- No Climate
 - Rate:
- $139.95 Per Month
 - 
                                                    Benefits- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
 
- 
                                                    
 1 Unit Left! 
Storage Customer Reviews
- 4.5 Average Customer Rating
                        Let us know what you think.
                        
                        Your valuable feedback will help us serve you better.
                    
- Rating:
- 5.0
Customer did not leave a comment.
Jose C | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
ANDREW C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Susana P | First Impressions- Rating:
- 5.0
💯 customer service
IRMA S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
SHALANDA H | First Impressions- Rating:
- 4.0
The above average is because of the increase in rent.
Marc G | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
LUZ A | Overall Experience- Rating:
- 4.0
Cool
Cyril A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DARRICK S | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jacinda R | Overall Experience- Rating:
- 5.0
The whole team was great
SHAREVA W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Monica W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lonnie S | Overall Experience- Rating:
- 3.0
Storage had some water leaks. Some of my possessions had water damage.
Tony J | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jacob K | Overall Experience- Rating:
- 5.0
Josh was good people great information and respectful guy. Perry road the best mane
Anthony K | First Impressions- Rating:
- 3.0
The move out date is wrong, I moved out on August 1st 2025.
Allus B | Overall Experience- Rating:
- 5.0
Great customer service
TERESA R | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tierra W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Trinicia W | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Donisha j | Online Move In- Rating:
- 1.0
Customer did not leave a comment.
Jarrad R | Overall Experience- Rating:
- 5.0
Good job
Jose C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sharol D | First Impressions 
         
                             
                                 
                                 
                                 
                             
                                 
                                 
                                 
                                 
                             
                                