Great Service
GERALD P | First ImpressionsSelf Storage Units in Indianapolis, IN, 46228
U-Haul Moving & Storage at Michigan Rd
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Eagledale
2960 Lafayette Rd, Indianapolis, IN 46222 View Available Units3.9 miles from this location -
U-Haul Moving & Storage at Keystone Plaza
5251 N Keystone Ave, Indianapolis, IN 46220 View Available Units4.2 miles from this location -
Michigan Road Self Storage
9834 N Michigan Rd, Carmel, IN 46032 View Available Units
(U-Haul Neighborhood Dealer)4.9 miles from this location -
Downtown Indy Self Storage
1233 West 18th St, Indianopolis, IN 46202 View Available Units5.1 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Keep up the GREAT CUSTOMER SERVICE!!! Was a pleasure to serviced by this crew took the time to explain things just simply helpful all the way around THE MANAGER NEEDS A RAISE HE CAN DEFINITELY HANDLE THE CROWD THEY WAS ROLLING IN & HE WAS ROLLIN' EM OUT THANKS SO MUCH TO ALL OF YOU!!!!!
tamara s | Overall ExperienceI booked a storage space & U-Haul online at this location. We moved all our items from home into the U-Haul, filled the gas back up and arrived back at this location to now move items into a storage unit. Representative 1 obtained all my information, process payment, gave me my storage # & showed me how to access storage area. The movers open the storage unit and it was full of boxes from the previous storage owner. Representative 2 was notified and he stated “This is the customer’s fault.” & “We don’t have anymore units available.” I walked back to the front and Representative 3 (Hispanic Female) goes on to tell me “We don’t have anymore units here” “I am going to refund your money” “You have to go to another U-Haul location on layfette & see if they have a storage” “we check and clean storage at night” “we cannot touch the customers items in the storage.” Representative 3 didn’t care about us having to drive more miles to another location then back to this location to return uhual or the possibility that the next location might not have had any storage availability or that I had 2 movers waiting to unload our items for over an 1. Representative 4 gave me the mangers information and stated to call him immediately regarding this issue. After 1.5hrs the manager was able to provide me a storage unit and refund for first month (still waiting on refund) The manager was very professional, kind and compassionate about the situation.
Rockeyah L | First ImpressionsThe staff is so nice
GUETCHINE A | First ImpressionsThis was a janky experience to say the least. Moving from Texas to come home to randomly poor attitudes, broken system, no access DURING access hours, was the worst part of my moving journey. These people seem to forget the services they’re payed to comply. Forgetting your only a small number in a company that don’t care nothing about you
Imari E | Overall ExperienceThe manager is the best A+
Rivard L | Overall ExperienceAntonio and his team are accommodating and considerate. They are very busy but address customers respectfully. I really appreciate/d their service!
Lindsey T | Online Move InGreat customer service! I highly recommend U-Haul for your moving and storage needs.
Kole S | First ImpressionsEveryone was friendly. But they did not have any authority to fix mistakes that were made.
Steven H | First Impressions