Self Storage Units in Indianapolis, IN, 46220

U-Haul Moving & Storage at Keystone Plaza

5174 reviews

5251 N Keystone Ave   Indianapolis, IN 46220
(N Of Fall Crk Pkwy)

(317) 257-4291

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage Access

  • Mon-Sun: 5 am - 10 pm

Services at this Location:

Contact Us

(317) 257-4291

5251 N Keystone Ave
Indianapolis, IN 46220
(N Of Fall Crk Pkwy)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage Access

  • Mon-Sun: 5 am - 10 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Features Available at this Facility :

  • 24-Hour Video Monitoring
  • Make Your Payment Online!
  • Free Use of Loading Carts
  • Clean - Dry - Secure
  • Ask About Our Automatic Credit-Card Payment Plan
  • Humidity Controlled Storage - Free
  • Controlled Access for Your Protection
  • No Deposit or Admin Fee
  • SafeStor Protection
  • Padlocks, Boxes, Packing Supplies
  • 24-Hour Access
  • Free Online Account Management
  • Package Signing and Receiving
  • Move-In Trucks
  • Indoor Storage: Twice the Protection and Security
  • Affordable Rates
  • Your Lock/Your Key
  • Room Sizes For Every Need
  • ADA Accessible
  • Propane Filled Here
  • Open 7 Days A Week!
  • Conveniently Located Near Butler University

View All Features

  • No Deposit Or Admin Fee:
    No Deposit Required and $0.00 Admin Fee
  • 1 Month Free:
    Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!

What Is Online Move-In / Rent Now?

  • Complete Move-In Paperwork Online
  • Pay 1st Month of Rent Today or Tomorrow
  • Recieve Unit # and Access Code Immediately
  • Skip the Counter and Head Straight to Your Unit
  • Free Lock (Worth $11.95!)*
Video thumbnail

U-Haul Rent Now Video

Not ready to move-in today or tomorrow?

Reserve a room for a future date. Make no payments until move-in.

Available Units (All Sizes are Approximate)

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Indoor Storage

Indoor Storage

Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.

Small | 50 sq ft

  • Example storage unit layout

    Small | 4' x 8' x 6'

    Interior 3rd Floor Street Level Heated
    Miscellaneous Storage (up to 2 rooms)

    Free Lock with
    Rent Now

    Rate:
    $29.95
    Per Month

    Free Lock with
    Rent Now

A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Storage Customer Reviews

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Average Customer Rating

5174 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Customer did not leave a comment.

Sherry H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

howard n.  |  First Impressions 
Rating:
3.0

Rat trap left in unit - dusty and dirty. Not good when storing cloths....

Roger R.  |  Online Move In 
Rating:
5.0

It was an extremely easy process. I needed a unit last minute and I found what I needed available online, booked it, received the info I needed, and arrived and moved stuff in easily, all within a few hours. Would absolutely recommend this place to anyone.

Bailie F.  |  Online Move In 
Rating:
5.0

Your new manager at 5251 North Keystone, Indianapolis, IN , MARY, was a pleasure to work with. A very good choice for that position. A real asset for U-HAUL !!....THANKS...Wesley Knauss, 317 440 7134...

WESLEY K.  |  Overall Experience 
Rating:
3.0

Some of my items did get mold & had to be thrown away. Wish there was a way to prevent the moisture.

melanie h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

olivia a.  |  First Impressions 
Rating:
4.0

Everything was great except all the debris from the ceiling??? Mice or rot or something created a bunch of saw dust like substance that covered our belongings in the back of the unit we rented. All else was well.

amanda h.  |  Overall Experience 
Rating:
1.0

The layout was a lie, there is no easy access to the 2nd or 3rd floor. The units doors don't even go to the ground, so our goal or storing a piano was quickly met with failure. We didn't even bother breaking that tag of the storage unit we just left and requested our contract be canceled. I've never seen such a sad excuses for a storage unit, especially considering it cost the same amount a proper storage unit would cost.

Nicholas O.  |  Online Move In 
Rating:
4.0

I was told by the phone reservationist the facility had a freight elevator to move my furniture to the 3rd floor, so I accepted a third floor unit. When I got to the facility, I learned there was no elevator in the facility. When checking in, the service agent didn’t appear how to input data into the computer. He kept making mistakes and had to redo most items. When I asked if this basic info was in the system because I provided it when I made the reservation. He responded, “ Don’t get me started about the call center.” My movers were waiting to unload their truck and were getting quite impatient. They estimated my fee based on time and had not allowed for a 30 minute check in at the storage unit. These things need to be addressed by management and corrected if I am to recommend U Haul.

MERLE W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kylie S.  |  Overall Experience 
Rating:
5.0

humidity control (musty,, mildew) is understandably sub-optimal on units with outside walls; single dehumidifier for large square foot facility - more of a facility design issue (U-Haul corporate vs. local management); less of a problem for units central to building Bill Meguschar. and staff do a fine job - good service, friendly, helpful, work to resolve any issues and in general a pleasure to do business with; would recommend to others and use in the future cost increases were regular and not as price competitive as some, but I utilized the facility for longer than expected (ended up with 2 units @$150, $300/mo total for over a year) so this was inevitable many thanks, Bill Ellison

WILLIAM E.  |  Overall Experience 
Rating:
3.0

great but cost kept increasing over time, beyond what willing to pay

WILLIAM E.  |  First Impressions 
Rating:
4.0

Recommend putting in ramps and remove the stairs by the unloading docks. It was a pain using one cart to unload things from the trailer, then transfer to another cart and then push stuff to the unit.

Bethany O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julianne V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nathan R.  |  Overall Experience 
Rating:
5.0

Nice and clean and really good staff I appreciate everything Highly recommended

abi g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valencia A.  |  Overall Experience 
Rating:
5.0

Good experience....except....the lock is very difficult to unlock. I threw it away!

Michael A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick S.  |  First Impressions 
Rating:
2.0

We canceled our storage unit as sooon as we saw it. There were plywood walls and water satin all along the bottom. There was standing water outside the storage garage as well. Staff was kind and helpful, found us another UHaul storage location to go to.

Mark S.  |  Overall Experience 
Rating:
2.0

The staff could not have been nicer and more helpful. Very professional people. The office area was clean and nice. The storage area was awful. The unit I was shown to had thin plywood walls with water stain about three inches up. Additionally there was standing water outside of the storage unit by the entrance. I was not about to leave my furniture there! The helpful staff found me another U Haul storage facility not too far away that was newer and had cleaner storage. That worked out for us. You need to redo your storage facility or charge way less, I would not have even stored my things for free there though!

Mark S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

glenn h.  |  First Impressions 
Rating:
2.0

The service was exceptional! I give it 5 stars. The storage facility is clean, but is multi-level with stairs and no freight elevator. There is a steep ramp. Loading is precarious and a safety issue.

Nanette K.  |  First Impressions 
No reviews have been submitted for this location.

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