The manager was very helpful and help me out a lot.
Tawana K. | First ImpressionsSelf Storage Units in Indianapolis, IN, 46220
U-Haul Moving & Storage at Keystone Plaza
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It’s a busy place, but we’ll run overall. Maybe could use more Admin help during weekends.
Tom F. | Overall ExperienceConvenient online process, but I wasn’t totally sure on where to go when I got there and the keypad entering process. I wasn’t aware that there was a broken keypad and I had to enter it twice.
Amanda M. | Online Move InFrom the past manager to the current one Bryon. It has been the most convenient and easiest experience with UHAUL. Any time i had an issue, rather it be payment and or just getting access to the facility. They were always there. With a smiling face and welcome energy, as if they were happy to help. Good people are hard to come by these days, however you've managed to keep good ones around. For the past few years while i have been renting from you. I really appreciate that. Thank you for being loyal to your customers. I hope you have a blessed day.
Diamond R. | Overall ExperienceThe lighting was out by our storage locker and it hasn’t been fixed yet. I did not complain about it either..
THOMAS A. | Overall ExperienceLots of trash and scavengers digging through trash by loading dock. Other then that…good storage facility.
Claudina D. | Overall ExperienceThank you.
Stephanie W. | Overall ExperienceBoth of the service personal were very pleasant and professional
Patricia K. | First ImpressionsJust had a problem with the online check out/ emails not being responded to But after speaking with Erica Purnell everything was taken care of , what a great employee!!!! Thx to Erica for taking care of my concerns I will be a return customer and will recommend
Eli M. | Overall ExperienceThe stairs make it difficult to load / un-load
Michael K. | Overall ExperienceSo convenient
ROSCO W. | Overall ExperienceThe manger Byron was excellent. He has fast and friendly customer service. Greatly appreciated
Tiara M. | First ImpressionsThe lady that rented the unit to me entered the wrong information and a letter was sent to someone that should have never received the letter. No elevator or lift to get to the 3rd floor units. Storage units are not all that secure. Anyone could kick thru the wood doors.
Joshua L. | Overall ExperienceThe unit was convenient and clean. The staff was very, very helpful. I highly recommend. I will use them again!
Robin R. | Overall ExperienceOnly thing that I would change is to make it 24 hour access to storage units.
William S. | Overall ExperienceStaff that helped me wasn’t welcoming and didn’t give much details on move in process
jaida j. | First Impressions