Customer did not leave a comment.Sherry H. | First Impressions
Self Storage Units in Indianapolis, IN, 46220
U-Haul Moving & Storage at Keystone Plaza
Indianapolis, IN 46220
(N Of Fall Crk Pkwy)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Wine Storage
Features Available at this Facility :
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
What Is Online Move-In / Rent Now?
Available Units (All Sizes are Approximate)
Small | 4' x 8' x 6'
Interior 3rd Floor Street Level Heated
Miscellaneous Storage (up to 2 rooms)
Free Lock with
Free Lock with
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Customer did not leave a comment.howard n. | First Impressions
Rat trap left in unit - dusty and dirty. Not good when storing cloths....Roger R. | Online Move In
It was an extremely easy process. I needed a unit last minute and I found what I needed available online, booked it, received the info I needed, and arrived and moved stuff in easily, all within a few hours. Would absolutely recommend this place to anyone.Bailie F. | Online Move In
Your new manager at 5251 North Keystone, Indianapolis, IN , MARY, was a pleasure to work with. A very good choice for that position. A real asset for U-HAUL !!....THANKS...Wesley Knauss, 317 440 7134...WESLEY K. | Overall Experience
Some of my items did get mold & had to be thrown away. Wish there was a way to prevent the moisture.melanie h. | Overall Experience
Customer did not leave a comment.olivia a. | First Impressions
Everything was great except all the debris from the ceiling??? Mice or rot or something created a bunch of saw dust like substance that covered our belongings in the back of the unit we rented. All else was well.amanda h. | Overall Experience
The layout was a lie, there is no easy access to the 2nd or 3rd floor. The units doors don't even go to the ground, so our goal or storing a piano was quickly met with failure. We didn't even bother breaking that tag of the storage unit we just left and requested our contract be canceled. I've never seen such a sad excuses for a storage unit, especially considering it cost the same amount a proper storage unit would cost.Nicholas O. | Online Move In
I was told by the phone reservationist the facility had a freight elevator to move my furniture to the 3rd floor, so I accepted a third floor unit. When I got to the facility, I learned there was no elevator in the facility. When checking in, the service agent didn’t appear how to input data into the computer. He kept making mistakes and had to redo most items. When I asked if this basic info was in the system because I provided it when I made the reservation. He responded, “ Don’t get me started about the call center.” My movers were waiting to unload their truck and were getting quite impatient. They estimated my fee based on time and had not allowed for a 30 minute check in at the storage unit. These things need to be addressed by management and corrected if I am to recommend U Haul.MERLE W. | First Impressions
Customer did not leave a comment.Kylie S. | Overall Experience
humidity control (musty,, mildew) is understandably sub-optimal on units with outside walls; single dehumidifier for large square foot facility - more of a facility design issue (U-Haul corporate vs. local management); less of a problem for units central to building Bill Meguschar. and staff do a fine job - good service, friendly, helpful, work to resolve any issues and in general a pleasure to do business with; would recommend to others and use in the future cost increases were regular and not as price competitive as some, but I utilized the facility for longer than expected (ended up with 2 units @$150, $300/mo total for over a year) so this was inevitable many thanks, Bill EllisonWILLIAM E. | Overall Experience
great but cost kept increasing over time, beyond what willing to payWILLIAM E. | First Impressions
Recommend putting in ramps and remove the stairs by the unloading docks. It was a pain using one cart to unload things from the trailer, then transfer to another cart and then push stuff to the unit.Bethany O. | Overall Experience
Customer did not leave a comment.Evelyn P. | Overall Experience
Customer did not leave a comment.Julianne V. | Overall Experience
Customer did not leave a comment.Nathan R. | Overall Experience
Nice and clean and really good staff I appreciate everything Highly recommendedabi g. | Overall Experience
Customer did not leave a comment.Valencia A. | Overall Experience
Good experience....except....the lock is very difficult to unlock. I threw it away!Michael A. | Overall Experience
Customer did not leave a comment.Patrick S. | First Impressions
We canceled our storage unit as sooon as we saw it. There were plywood walls and water satin all along the bottom. There was standing water outside the storage garage as well. Staff was kind and helpful, found us another UHaul storage location to go to.Mark S. | Overall Experience
The staff could not have been nicer and more helpful. Very professional people. The office area was clean and nice. The storage area was awful. The unit I was shown to had thin plywood walls with water stain about three inches up. Additionally there was standing water outside of the storage unit by the entrance. I was not about to leave my furniture there! The helpful staff found me another U Haul storage facility not too far away that was newer and had cleaner storage. That worked out for us. You need to redo your storage facility or charge way less, I would not have even stored my things for free there though!Mark S. | First Impressions
Customer did not leave a comment.glenn h. | First Impressions
The service was exceptional! I give it 5 stars. The storage facility is clean, but is multi-level with stairs and no freight elevator. There is a steep ramp. Loading is precarious and a safety issue.Nanette K. | First Impressions