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Danielle M | First ImpressionsSelf Storage Units in Indianapolis, IN, 46250
U-Haul Moving & Storage of Castleton
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What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
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Great customer service
Esdras F | First ImpressionsThe staff was very helpful and friendly. She went over all the information and answered all my questions.
David V | First ImpressionsI would highly recommend U Haul to Everyone. Everyone. My experience weve Storage Units , Truck Rental, . Phone Staff very Informative and no 20 minute wait time . Thanks U haul!!!!! Virginia Fitzwater.
VIRGINIA F | Overall ExperienceGreat Customer service
TRACY H | First ImpressionsNA
michael c | Overall ExperienceBest experience I have had in a long time.
David M | First ImpressionsI was Happy with the Storage Space and the Employee Service from the workers and l had well lit access to my storage Space .⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Davon J | Overall ExperienceI also received a move out text . I’m not moving out yet I will be paying my bill 5/15/25
THERESA D | First ImpressionsThank you for your convenience and professionalism.
Adam D | Overall ExperienceMy unit was auctioned off after I lost my credit card and was issued another one. All of my bills are on auto pay.! I did not notice that payment wasn’t coming out. Nobody called or contacted me. The store claims they sent a certified letter but it was to the wrong address!! I had a second unit with my address, number, and all listed. Now my wedding dress, baby memories including umbilical cords are ALL GONE! I tried to speak with someone once I found out, they were very dismissive and didn’t care at ALL! I had this storage and others for years and I will never do this again. Not to mention, my unit lock was taken off at one point and left unlocked. Items were missing, they weren’t of sentimental value, so I forgave them. Shame on me!!!!
Christina L | Overall ExperienceWill return will needed. The vehicles need checking though. The first vehicle we had brakes where going out. The second vehicle we had, the steering column was messed up. You try to drive one way and it slide the other way and it wasn’t even snow, ice or anything on the ground. So yes, the vehicles need to be checked over really good but other than that it was a nice experience.
JANET H | Overall ExperienceNo comment
MICHAEL F | First ImpressionsThe only problem that I had was you guys advertised that the lock was free but I paid for it. Other than that I’m pretty happy so far.
Brad W | First Impressions