Paul H on 9/26/2016
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the folks at the Court Street location were Excellent, great folks to work with!!!
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RON S on 9/25/2016
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Extremely overpriced! Really? $155/month for 50 square feet? Priced yourself right out of a custumer.
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LORENCE F on 9/3/2016
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Used it for two years. We were thrilled to have such a secure place to store our belongings while we had to be in a different state.
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DEBRA D on 8/29/2016
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First CSR was indifferent and when access card wouldn`t work. 2nd gentleman was nice and helpful.
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JOYCE M on 8/25/2016
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When we asked about having the U-Box delivered, they were very helpful in arranging it, just not telling us what the drop off and pick up price was until after we had it all arranged.
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James B on 8/19/2016
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Good service, no complaints
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daniel s on 8/19/2016
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The fact that you will only allow me 200 characters to tell my experience with you perfectly displays the problem with you business model.
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annie r on 8/16/2016
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Very hard to schedule and track ubox progress. Website kept changing dates and product wasn`t available. Not very fun and stressful for customer during process
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COREY C on 8/2/2016
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The manager out there was great. Professional, direct, very easy to work with. Overall a great crew!
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AUDIEL M on 8/1/2016
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It was good until I went to check out, the person that was in the office called
for a guy that was behind me.
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Angie M on 7/27/2016
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People at the Pasco offices were either rude or extremely unorganized. They need to uphold the delivery / pickup schedules they promise, and right now they don`t even try.
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Adam J on 7/25/2016
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I would recommend U-Box, but the Pasco store is unreliable. My boxes were delivered only 2 at a time and each delivery was a minimum 4 hours late.
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sean m on 7/23/2016
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My complete UBox delivery was 2.5 days late. Communication with UHaul and Pasco Office was abismal. UBox`s themselves were not structurally sound or air tight.
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Kevin B on 7/13/2016
Rating:
good
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KAREN B on 7/10/2016
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Every time i come in everyone is very helpful. Management is the best!keep up the great work
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Arthur A on 6/30/2016
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In Columbia SC it was great Service was jam up in pasco I got fined 100 dollars
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JORDAN F on 6/29/2016
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Would not refund me for faulty ratchet straps I had bought the day before, was waiting 30 mins before someone came to the front to assist me
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kai l on 6/18/2016
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There weren`t enough counter staff when the line got long. I ended up waiting close to 30 mins for for something that only required 2 mins to sort out.
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STEPHEN B on 6/15/2016
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Manny and his staff were by far the best part of my move!
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Maria F on 6/10/2016
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Satisfactory
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KEVIN T on 6/5/2016
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Looked very clean and well maintained. Staff was friendly and helpful.
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Douglas W on 6/2/2016
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Internal company disconnect. Reservation, follow up email, and employees stated different info. Entire day went past ubox delivery with no contact. Destination delivery date is a now week behind.
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diane k on 5/29/2016
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Everything was fine in CA, but once we got to Pasco it was a disaster. We had hired movers at $125 per hour, and had to pay an extra $250 due to issues at Pasco U Haul.
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CAREN C on 5/3/2016
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Was scheduled to have a 10x15 OUTSIDE DRIVE UP unit. It ended up inside and cost me an additional hour of my paid movers time. Took too long to check into unit as well.
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MICHELLE M on 4/26/2016
Rating:
Very friendly an helpful staff.
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