Always had to contact manager or help line of which they were always helpful. Only time anyone was in the office was when I rented the unit. I noticed a big hole in upper far left corner where the metal was pulled back and the reminence of rat droppings in my boxes besides torn papers. I have not gotten everything unpacked yet, but blankets were pulled through the bags as well.
Karen L | Overall ExperienceHallmark Mini Storage
4013 E Stan Schlueter Loop, Killeen, TX 76542Customer Reviews
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$115.00
Per Month
- Drive Up
- 1st Floor
- Inside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $115.00 Per Month
1 Unit Left!
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![Example storage unit layout]()
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$215.00
Per Month
- Drive Up
- 1st Floor
- Inside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $215.00 Per Month
2 Units Left!
Storage Lockers
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![Example storage unit layout]()
Small
5' x 5' x 10'- Rate:
-
$30.00
Per Month
- Lockers
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $30.00 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'- Rate:
-
$40.00
Per Month
- Lockers
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $40.00 Per Month
2 Units Left!
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![Example storage unit layout]()
Medium
10' x 10' x 8'- Rate:
-
$65.00
Per Month
- Lockers
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $65.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'- Rate:
-
$85.00
Per Month
- Lockers
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $85.00 Per Month
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Always had to contact manager or help line of which they were always helpful. Only time anyone was in the office was when I rented the unit. I noticed a big hole in upper far left corner where the metal was pulled back and the reminence of rat droppings in my boxes besides torn papers. I have not gotten everything unpacked yet, but blankets were pulled through the bags as well.
Karen L | Overall ExperienceI called and canceled my unit October 1, 2024, the U-Haul clerk okayed me for the cancellation and said everyone is good. I then asked if they would refund me the charge for the month of October she said no. November comes and I get charged again. I call the customer service number, the rep checks inquires and indeed verifies that I called and cancelled October 1.Uhaul still charges me for November no refund but receive and inquiry that I cancelled November 2nd when I cancelled in October!!!!
Natasha M | Overall ExperienceI went to the office around 3pm to check in. The office was closed. There was a phone number to call if doors were locked during open hours. I called & left a message. A lady called back saying she took the rest of the day off & wouldn't remotely let me in until after 6pm. I could not wait that long. She stated she would cancel & I would get a refund for my deposit. An hour later she hadn't canceled so I did & I haven't received my deposit back yet. You might want to hire a new employee.
Christina B | Reservation•I noticed what looked like someone living out of their car within the gate •the lock was cut off my unit and nothing was done about it except a note filed on my account •I received a bill even after moving out and giving notice beforehand
Cymantha C | Overall ExperienceRats everywhere. Dumpstee areas a mess.
Christian D | Overall ExperienceI would not recommend mostly for the fact that the manager did not respond very timely and there was a man there constantly and I'm sure he lived there. He also tried telling me to be aware since a few of the units have been broken into and ran-sacked.
Isabela P | Overall ExperienceNoah is a very knowledgeable and helpful manager. However the electrical outlets on building B do not work. I made this comment last year back in September 2019 But nothing has been done. Thanks
GERARDO M | ReservationI rented a space to park my trailer. I had been there before and should have never left. I'm glad I'm back! Thank you for letting me back in.
Terry K | ReservationGreat and understanding
GLORIA G | Reservation.
Vanessa F | Overall ExperiencePrice was right, I could pay over the phone, and the gate was accessible until 9 pm, which is pretty convenient!
Courtney K | Overall ExperienceI had to wait an hour for someone to arrive but once he arrived it was a swift move in. Thank you very much!!
Todd D | ReservationStaff support and advice was great, I will use this facility gain, Thanks!!!
LUIS V | Overall ExperienceI wished the storage units were a little more sealed, my stuff had a lot of dust and grime, luckily everything was in boxes. Also the dumpster area needs to be cleaned up.
ROBERT J | Overall ExperienceThe lady at the front desk had fantastic customer service. She went out and showed me units before I decided on one.
SKILEE V | First ImpressionsThe customer service representative was outstanding. She maintained a positive demeanor through the entire interaction as was expedient in processing
Privacy R | First ImpressionsIt was very useful using a 3rd party source to reserve the uhh nit
Privacy R | First ImpressionsFound another unit that is climate controlled
Privacy R | First ImpressionsThe office rep stood my up after we agreed to meet up on Saturday. Extremely inconvenient as I was forced to quickly find storage else where
Privacy R | First Impressions