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Merlyn C | Overall ExperienceSelf Storage Units in Lilburn, GA, 30047
U-Haul Moving & Storage of Lilburn
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
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$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium | 9' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
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$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$154.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $154.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $169.95 Per Month
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![Example storage unit layout]()
Medium | 9' x 15' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $189.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium | 10' x 15' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$194.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $194.95 Per Month
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![Example storage unit layout]()
Large | 10' x 20' x 8'
4 Bedroom Home or larger
Size Guide- Rate:
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$229.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Electricity
- Rate:
- $229.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This Uhaul location is perfect! Well lit, secure and clean! The staff are so helpful and kind. Pondra, the manager of this location is by far the best I’ve met. She is SO kind and helpful! This storage experience was the best Ive ever had. Thank you Pondra!
LESLIE B | Overall ExperienceYour staff at this facility are top tier. They were always helpful and helping. The manager goes above and beyond. I have absolutely no complaints. The facility was well kept, so clean and free of rodents and bugs for the most part. I would definitely recommend all my friend to use this storage.
Zacara Y | Overall ExperienceThe customer service is amazing. Pondra really took care of me. The staff goes above and beyond!
CONSTANCE B | Overall ExperienceThe air conditioner was not cool enough on 4 floor but I still like the facility
Cynthia B | First ImpressionsEveryone - from the Greenwood, SC location (store manager, Bryan Tupperware) to the new location (Ozz) in Lilburn, GA that I'm now using, has given me EXCELLENT and above and beyond customer care/service!
Lillie T | First ImpressionsNo comments
Debbie M | First ImpressionsI would say that Pondra, the storage manager was very professional and extremely helpful. She made the move-in seamless.
James C | Online Move InI’m there should be an in between answer option for some of these questions. The facility is infested with Japanese Stink Bugs which they should do something about. I brought a few unknowingly and unwillingly with me, hidden amongst some of my belongings. My unit was in the top floor. When I went to pick up and move out it was raining outside - apparently inside too. My unit had at least two leaks coming from a leaky roof. It was obvious they were old, ongoing leaks considering one leak was next to a metal beam that was rusting. I took plenty of pictures. I immediately called down to let the manager know about both issues. She replied “The bugs have been here since I’ve been here” and to two of my boxes being soaked “Did you get insurance?” EXCUSE ME?!? How about y’all maintain your building/property!!! I shouldn’t need insurance from things being damaged because y’all can’t repair a roof!! WHY was I paying $150 to has CLIMATE CONTROLLED storage when you can keep the weather out?? Not to mention paying a 50% late fee and getting the same rude manager on the phone when I tried to discuss that with someone in your office?!? I have a new unit where I moved and it HALF what I paid at your place. So, can I say it was a terrible experience? Yes, 100% I can with these issues just stated. Was it all the time? No, most of the time it was okay and not obvious issues. Then again how often does one hang out at their storage unit? Tondra, the manager I spoke of, has ZERO business working in customer service PERIOD. And please, I do not need her to call me again with her insincere apologies. She was rude on the phone a couple of months prior and when I was angry at the party who came with me she also decided she was getting involved with that too. Threatening me with not letting me lease the truck - even after it had been paid for. Telling me I was calling her names when all I did was tell my party that she was being over reactive. Also your policies on your website don’t match up with what she said I had to do. I’m guessing, since she wanted to make my day even tougher, the website would be the correct procedure and not what she said. I was extremely happy to get my items out of this place. Was the overall okay, yes. All your other employees seemed to be professional, accommodating and courteous.
Lisa J | Overall ExperienceMs Pondra is a very nice lady and takes excellent care of her facility and her customers
Ambrosher H | Overall ExperienceI just wrote out and then deleted my long customer complaint about the management at the facility. In the spirit of the Christmas holiday. Let’s all have an amazing year.
Morwen B | Overall ExperienceThe female manager there is a great leader! You definitely have the perfect person at your establishment. She needs a raise-she goes over and beyond for your company and deserves to be compensated.
tameeka r | Overall ExperienceWhy make customers do everything online if you are going to make them submit and answer all the same questions in person. The General Manager Ronda or something like that was unprofessional.
Justin K | Overall Experience