Great facility, secure and easily accessed. The staff is also very helpful. Thanks!
Douglas F | Overall ExperienceSelf Storage Units in Madison, WI, 53704
U-Haul Moving & Storage of Warner Park
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Storage Customer Reviews
- 4.5 Average Customer Rating
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It was quite obvious that there were people living in their storage space. I am far from a “Karen” but I did feel a little uncomfortable at times when I would visit my storage space. The Packers Ave. U-Haul would leave the garage door open at all times, which I believe wasn’t a safe practice. Any person off the street could walk in there. Very insecure. They raised my rent before even a year went by because I would unlikely move all my stuff to another facility. Wasn’t happy at all with my experience there. My last day there, I noticed the women’s bathroom had a padlock on it. Wouldn’t be surprised if that was to prevent people living in their spaces. Homelessness is a horrible thing but I just felt the place was unsafe.
SCOTT S | Overall ExperienceI was very pleased with the service i received. A issue came up and I didn’t expect what happened, they went and work beyond and exceeded to help me.
Maximo R | Overall ExperienceEasy move in and easy move out. secure, clean and offered confidence of leaving items there. Thank you!
Tina M | Overall ExperienceThe employees where very helpful
FREDDIE B | Overall ExperienceThe Crew at the Packers Ave U-Haul communicated well and offered solutions to meet my changing needs.
MICHELL Z | Overall ExperienceOver all uhaul madison form the packers Ave was my best experience with u-haul ever I have had a few everyone was very helpful and friendly, I almost feel sad by leaving the storage unit, I am fully moved in to my new home
flavio d | Overall ExperienceI’m literally on the app and I cannot find my storage unit reservation. I’ve been on the phone with 3 different reps and not a single one has helped.
April H | First ImpressionsNever used a storage facility before. I thought that this was a great facility. The check out was amazingly fast. The check in was a little stressful as I was informed that just because I reserve a storage facility that does not mean that I am going to get one. I thought that was a little strange. The workers there - AMAZING! Everyone was super kind and helpful. I appreciate everyone for all their work there!
Addisen P | Overall ExperienceThe two young ladies I believe their names were Olivia they both had the same name were fantastic they help me because I had never used this type of storage unit before they helped me find my unit and learn me how to work the remote and everything I love them I hope they're there every time I come you should have them in management they both would do well they are very customer oriented
August B | First ImpressionsThe office staff were friendly and knowledgeable.
Barbara B | Overall ExperienceThe Staff is always helpful and professional, even when it is busy and clients are not nice. Great easy storage space. Will be back.
christine c | Overall ExperienceMy expensive designer, bed, shoes, and perfume and the radio were all stolen out of the unit police were call staff was rude
Felicia W | Overall ExperienceThis place is good. The workers do their best to help. Someone moved some stuff into my unit the night before I was scheduled to move in, and they helped to clear it quickly. There are a lot of homeless people in this area desperate for a place to stay. Lock up your unit and use the codes properly. Your stuff will be safe.
Steven L | First Impressions