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charles m | Overall ExperienceSelf Storage Units in Madison, WI, 53703
U-Haul Moving & Storage at Downtown Campus
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff and facilities were excellent. Thank you!
William B | Overall ExperienceDarren is an excellent manager with attention to both customer care and facility ship-shape care.
sean o | Overall ExperienceI terminated my contract on January 29th for a rented parking space. I had paid for the month (through February 22nd). The coordinator indicated that the spot was going to be rented immediately, though I had paid to rent the space through February 22nd. I explained that I felt it would be appropriate that my monthly payment be prorated as he indicated that it would be rented immediately. He explained that he could not pro-rate my month's rent since he had already closed out the rental agreement. I asked if I returned to park my car during the month of February where I should park my car and he stated that I could park in employee parking or some equivalent. I felt that this could be handled better or more appropriately. I would appreciate a follow up, and if indeed the space has been rented, proration is the appropriate course of action whether or not it is convenient for the UHaul coordinator. Feel free to reach me at 617 785-8355 or jwiederholt@gmail.com THANK YOU
John W | Overall ExperienceThe two fellas working when I arrived showed kindness respect and knowledge. I appreciate that
Jawana E | First ImpressionsThe manager called me after making my reservation on line and was so friendly and helpful to see if I had questions or concerns. If I ever needed storage space again I would totally go through U-haul!
Cindy M | Overall ExperienceThe front staff were extremely pleasant and friendly to work with. Please thank them for me.
Daniel M | Overall ExperienceWorkers were courteous. Reserved a unit but none available despite reservation. Offered me a “cage” on the basement and it was horrible. Actually cancelled my reservation and luckily the nice employee understood and refunded me (still awaiting receipt). Wasn’t desperate enough to use that dump and probably would have resulted in trashing all my things.
Phillip A | Overall ExperienceHave not been to facility yet to rate cleanliness, office hours, or access hours. Based on previous rental, I would rate them all as yes.
Daniel M | First ImpressionsThis was a great place to store things for my son while in college. Convenient location, easy access. So glad there was an opening when we needed it!
Kathy R | Overall Experience