There only 1 MAIN issue I have. There is an old style elevator and its almost never working. Also its a manual type which make it very hard to use. It would be great if it was electric instead, but mainly every time I went there it was NOT working at all.. Especially people tend to move bulky heavy things so an electric one would be a necessity in my opinion.

Great service and friendly staff. Would recommend to friends and will use in the future.

The guy was very helpful in showing me how to get into the building and where the unit was.

Aaron was great. Very helpful and pleasant.

Super friendly and personable yet professional

Everyone was excellent... Chloe was exceptional; thank you! Teresa

After reading the reviews I was somewhat hesitant to utilize services but after stopping at the facility twice we have received nothing but great service. Friendly, knowledgeable & very accommodating.

All good

-Did not close out my storage after I moved out. -Never answer the phone -missing information in my file and suddenly penalized me for service 3 years prior after using service several times since

The basement storage unit that I used for three months over the summer must have had a water leak and so when I went to retrieve my items the ground was covered with mold. I lost all of my furniture.

Safe, maintained, staff were always helpful

The basement storage is just how the place is set up. There may be other areas but we’re not available. Did not find the basement appealing Hated the rope elevator. Moved to another Staff was great

Poor storage due to the building not being setup for it. Surprised they took the time to build out storage under the office.

Pleasant personnel.

Personnel pleasant and helpful.

Good service and thoughtful staff

na

always helpful and very grateful to the staff

Great 👍 Robin from the Mankato MN location was excellent. She is amazing in her ability to assist customers.

Do NOT allow people to reserve units online and then send a confirmation that they have a reserved unit if you can not guarantee it!

The fact that it was even proposed to convert a building with a manual freight elevator into storage space is absurd. If I'd known that particular in advance, I wouldn't have rented the space.

Employee was rude, smug and as disrespectful. Horrible experience!

The staff was friendly, polite and very helpful. If I ever need a place to park my car again I will definitely be back.