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Nelon M | Overall ExperienceSelf Storage Units in Madison, WI, 53714
U-Haul Moving & Storage of East Madison
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Warner Park
2701 Packers Ave, Madison, WI 53704 View Available Units3.6 miles from this location -
U-Haul Moving & Storage at Downtown Campus
602 W Washington Ave, Madison, WI 53703 View Available Units4.4 miles from this location -
Sun Grove Self Storage
2775 Larue Field Lane, Sun Prairie, WI 53590 View Available Units4.8 miles from this location -
Park Street Storage
1709 S Park St, Madison, WI 53713 View Available Units
(U-Haul Neighborhood Dealer)5.0 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
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They did not honor online reservations? and there was never any staff around, I went multiple times and had to wait at least 30 minutes each time and there was a line behind me as well.
SYDNEE L | Overall ExperiencePrice, assessability, and helpfulness were so wonderful. Every time I had to come in and get some boxes someone (without asking) carried them out to my car. I really appreciate this because I recently had back surgery. I have been a repeat customer of U-Haul for years. We have another rental truck and help coming up in a week, we will always come back. Thank you!
Ryan N | Overall ExperienceI made a storage unit reservation in May of 2024. When I came for my reservation in July with my confirmation and reservation number they told me "this Uhaul does not honor online reservations" and my reservation was not reserved. NOWHERE on the website does it say that this Uhaul does not honor online reservations and the employee said it was simply general manager preference. The employee was able to look up and see online when and what storage unit i reserved, they simply just gave it away. I would highly recommend not using this storage unit and should have taken its 2 star review more seriously.
SYDNEE L | First ImpressionsAwesome employees, professional and very helpful..
NANNETTE M | Overall ExperienceGreat customer service!
KEVIN A | Online Move InGreat customer service!
Kristen L | First ImpressionsDefinitely not a safe place to store anything. Mahmet was constantly spying on me, and talking to people who would call him inquiring about the private and personal contents of my luggage. And, he was quick to sell my personal items by the second month when I had to receive a new credit card from out of state. He lacked the courtesy and patience of a true professional. I had to wait for a new credit debit card because the original debit card had a breach on it. I contacted , Mahmet via telephone and email to explain this situation. Afterwards, he bugged me incessantly ! for up to 7 to 10 business days - alot of calls and emails every day all day! He obviously deals with a great deal of criminal minded people. He was horrible. I had to wait for a new card with a new account number. I never felt safe on his property. Get a better owner. Everything was paid in full for every month I had the storage unit. I reported via telephone to a staff person once I vacated on April 20, 2024. My last payment was for April 12th, 2024. I always paid my rental bill at least a week to two weeks in advance, even up to the last payment required made before the April also due on the 12th of each month. Thanks,Tracy. Storage unit #200. Also cleaned before I left.
Tracy W | Overall ExperienceI want to thank U haul employees for accommodating me with my unexpected changes
ALICIA R | Overall ExperienceI was shocked by the way I was treated. The accusations the way things were taken from me like access to my own storage. They put a lock on my storage they gave me limited access for things that were made up and even part of what I did there saying that they would give me warning you for these things and nothing if there's no warning they just shut me off I had one worrying in the very beginning for having things left outside my unit and I cleaned that up immediately and it didn't happen again all the other accusations made against me we're fabricated and not true. I did not even finish a full month there I couldn't wait to get out
Robert Z | Overall ExperienceThe staff is not very helpful they just told me where the universe at to go look at it myself if I like it I could take it and that was it nothing was explained to me otherwise since then I've been harassed about things that I did wrong and my girlfriend was there helping me sort through a lot of my belongings because I have things that are need to throw away and things I'm trying to keep and the staff for raster probation there without me being there and that she was the one doing in the ground there and she was very uncomfortable. My access card does not work. Sometimes have to swipe it five or six times to get it to work. And it's not 24 hours like other people's are I know for a fact that there is 24-hour access cards and I don't have one when I asked one of the staff to take to get me that you took my card and did something to it handed it back and said it should be good now and it's not.
Robert Z | First ImpressionsThe guys at the store were very nice and accommodating. Units ver clean and well maintained
Lisa L | Online Move In