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Monika M | First ImpressionsSelf Storage Units in Madison, WI, 53714
U-Haul Moving & Storage of East Madison
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Split Level Storage
-
Small
10' x 5' x 6.5'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$139.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $139.95 Per Month
1 Unit Left!
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Very good people I love maybe they’re an excellent job
Donisha O | First ImpressionsEmployees go above and beyond. They deserve a raise.
SAMANTHA K | Overall ExperienceThe staff
Lucy G | Overall ExperienceAlways willing to resolve your struggling to make you feel want it
Kenyatta G | First ImpressionsThank you U-Haul, The staff was great. I was surprised to see my truck rental wasn't full of gas? I had rented the biggest truck and had to get gas right away, It was just above 1/4 tank full.
Susan G | Overall ExperienceThe representative was very helpful to me and kind. He explained the rules and setup the lock on the space. He walked me through how to use everything I needed to know. Thanks.
NANNETTE M | First ImpressionsYou guys are awesome!
SHELITHA N | First ImpressionsI was pretty pleased with the time that I had the storage unit
ALOYSIUS C | Overall ExperienceThe manager was super rude. Every time I called U-HAUL customer service, they told me they couldn’t do anything about it. I moved out yesterday and asked could my rent be prorated since I won’t be there the whole October and they told me no.
SONDRESHA M | Overall ExperienceThe man who rented the locker to me was super helpful. The staff is really busy there but everyone is friendly and easy to work with. We are moved now but it worked well for temporary storage in the interim.
CRYSTAL F | Overall ExperienceThe location manager Mahmut does an outstanding job of insuring that satisfactory service is rendered to every customer. He properly and patiently explains all aspects of the service or product each customer is purchasing. Furthermore, the entire staff and this facility equally displays similar customer service values. Thank you UHAUL Atlas Avenue team!
DELBERT P | Overall ExperienceToo many issues with staff and lack of communication between management, staff, and customer reps.
Carol K | Overall ExperienceU-Haul is an excellent company that I highly recommend for anyone in need of assistance with moving or storage. Once you have deposited funds, you can conveniently access their services.
daphnie b | Overall ExperienceI need to place boxes of household items for a month or two because we are selling our condo. The gentleman on the phone was so patient and helpful, I wish all of us could be like that for one another. His mother raised a very bright son with a very bright future. Thank you for being human to me.
ABIGAIL I | First Impressions- When we arrived to move in at 7am on Monday, when the office opened, nobody was around. We were on a tight schedule and this screwed up our whole day. The poor guy who finally did arrive had to handle a backlog of customers with nobody else on hand to help out. I get that people are late sometimes, and I would have been less frustrated about this if it hadn't been for the next point: - Maybe this isn't your fault, but other U-Haul reps told me that I would be able to check-in whenever I arrived even if the office was closed. (Maybe they were thinking about after-hours truck rentals.) When I called customer service after arriving late Sunday night, NOBODY had any idea where to send me or how to address my problem. I was transferred back and forth between the same departments several times, each confidently telling me that the NEXT dept would be able to help me check-in. This only stopped when I started refusing the transfers ("No, they won't be able to help me, because I've talked to that department twice and they've been clear about that.") It would have been 100x better for a rep to tell me that I would not be able to check in and would have to wait until the office opened instead of telling me someone else would be able to solve my problem and passing me off to the next guy. This was really disappointing, and it's NOT a problem with this location, it's a problem with the customer service reps not having enough access to information about storage rentals for them to have any idea what to do in that situation. I'm never going to rent a U-Haul again. This was a really frustrating, disappointing experience. I am reaching the point in my career where I'm finally able to spend a bit more on moving than getting a U-Haul and doing it myself, and given that freedom I will spend more money than necessary in order to prevent myself from going through this experience again.
NICHOLAS D | First Impressions