Great service
LYNN H | Overall ExperienceSelf Storage Units in Memphis, TN, 38125
U-Haul Moving & Storage of Germantown
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3561 Mendenhall Rd, Memphis, TN 38115 View Available Units3.3 miles from this location -
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3020 Lamar, Memphis, TN 38114 View Available Units7.9 miles from this location -
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214 S Byhalia Rd, Collierville, TN 38017 View Available Units7.9 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I would not recommend this unit to anybody. The hours of operation are not accurate. I needed to access my unit after the office was closed. I was not informed that the doors did not work with the access code. I called the one 800 number and a manager finally called me back to tell me that the doors didn’t work I put in a complaint asked to receive a phone call back. I never received a phone call back and I moved out at the end of the month
Hope P | Overall ExperienceThe facility was always clean and the staff was always helpful and willing to assist even on a busy day.
Schevette G | Overall ExperienceThe staff were nice and understanding. It was a refreshing experience.
Angelica S | Overall ExperienceExcellent customer service at this location
MARK B | Overall ExperienceYou have some them at like there job and some who don’t and have a very nasty rude attitude. Ms.Diamond was phenomenal I really loved her she helped a lot and she said she was new only versus a skinny dark employee acting as if she was gone fight had a very rude nasty attitude. I was giving a code and told I can come any time I want turns out that’s not true and tried to stop me movers from moving my stuff out my storage I was told they closed at 7 my stuff was almost out the storage she said she was closing at 5 just was very rude.
kiara t | Overall ExperienceJust longer hours
LASHONNA T | Overall ExperienceEverything was very good, the staff was very professional
Ms J | First ImpressionsN\A
Jory B | Overall ExperienceThis is my 3rd move-in experience with this location. The staff here are consistently friendly and helpful.
MARK B | First ImpressionsVery clean facility, staff is very friendly, and the hours of the business is very convenient.
Gerald H | Overall ExperienceN/A
MAXINE L | Overall Experience