Everything was great until I moved out on July 2, but for some reason that didn't register with office staff, plus I began move out using the app. I rented a van on July 2, got all my things out, left the door up, no lock. However, I started receiving late notices about non payment and an extra fee. I had to call the office. Move out date is incorrectly recorded as July 8 because that's when the manager moved me out. I know it's probably an oversight, but I used the app, plus spoke with office staff on the day of move out.
Laurie L | Overall ExperienceSelf Storage Units in Metairie, LA, 70001
U-Haul Moving & Storage of Metairie at Airline Hwy
(Located on Airline Hwy across the street from Sam's Wholesale Club, Located at Airline and Cleary)
- Storage Access Hours:
-
- Mon-Sun: 5 am - 10 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
Pay Your Storage BillServices at this Location:
Contact Us
3847 Airline DrMetairie, LA 70001
(Located on Airline Hwy across the street from Sam's Wholesale Club, Located at Airline and Cleary)
Services at this Location:
Customer Service Location
-
1019 Central Ave
Metairie, LA 70001
(Located at Central Ave just 2 blocks of of Airline Hwy, Located on Central Ave between Airline Hwy and Jefferson Hwy) - Open Today: 9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
Move-In Online or Visit Customer Service Location for In-Store Assistance
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- Climate Controlled: Just Like Your Home
- 24-Hour Video Monitoring
- Indoor Storage: Twice the Protection and Security
- Electronically Controlled Access
- No Deposit or Admin Fees
- Clean Restrooms
- Your Lock/Your Key
- Make Your Payment Online!
- Free Use of Loading Carts
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small
4' x 4' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$54.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Lift
- Climate
- Rate:
- $54.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$64.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Lift
- Climate
- Rate:
- $64.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 7' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$69.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Lift
- Climate
- Rate:
- $69.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 8' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Lift
- Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $114.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
Medium | 51-150 sq ft
-
Medium
7.5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $144.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $149.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
What Is Online Move-In / Rent Now?
Other U-Haul Services
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
rachel b | First Impressions- Rating:
- 5.0
Thanks
Robert J | Overall Experience- Rating:
- 3.0
Staff needs customer service training 🙄
Carolyn B | Overall Experience- Rating:
- 5.0
Everyone was so friendly and helpful. It trumade this dreadful moving experience a pleasant one. Amy Murphy was awesome! Genuinely cares for her customers. Julie F. was also amazing , very helpful . Would definitely recommend friends.
Audrey S | Overall Experience- Rating:
- 5.0
Great service loved it
aquilla H | First Impressions- Rating:
- 3.0
The guy at the central store convinced me that the tiny storage unit was enough space and it’s not. Need a bigger unit.
carlotta L | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Melissa C | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Ryan S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kelly Q | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kelly Q | First Impressions- Rating:
- 1.0
The staff in the store was very rude and not helpful at all. However the customer service team was great and so was Ms. Virginia at the MCO office.
Cyntrell G | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Sabrina O | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Brayam G | Overall Experience- Rating:
- 4.0
Customer service call center could be more helpful long wait period and not so friendly
Monet W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Elezid C | Overall Experience- Rating:
- 4.0
I received excellent assistance
Howard F | First Impressions- Rating:
- 5.0
Amy was very helpful in helping with the online application.
Michael W | Online Move In- Rating:
- 5.0
This team is great!! Hands 🙌🏼 down!!
Julie F | Overall Experience- Rating:
- 1.0
Well never go there again they should shut down them completely and that bunch at store on central Avenue she ever speaks to us Talk to my attorney. As for as general manager a joke not a one person called us when our unit flooded shame on u haul
EARL A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Elton C | Overall Experience- Rating:
- 2.0
Poor directions for accessing building(s); wasted 30 minutes waiting on representative to show up. Confusing communications from different reps. She was kind but not apologetic for lost time & money and poor communication s. Required a second trip to get accurate information.
Carolyn B | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
TIMOTHY D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Stephen M | Overall Experience- Rating:
- 5.0
Julie was truly friendly and helpful
SHERRI B | First Impressions