The managent are in much need of people skolls training. The GM allowed a subordinate to yell at me and a locksmith while trying to get into my unit. She was totaly hostile to no only me but to a locksmith that I hired totally inocent. Sylvia seems to need mental help and should have no front office work.
Esperanza A | Overall ExperienceSelf Storage Units in Metairie, LA, 70002
U-Haul Moving & Storage at Causeway Blvd
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Storage Customer Reviews
- 4.0 Average Customer Rating
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JAMES G | First ImpressionsRepresentative was extremely helpful with awesome customer service.
FREDELL B | First ImpressionsI was given 2 smalls options instead of the 1 large I ordered. Them they said a lock would be inside of the unit. No locks provided. I got there late at night so no store to get locks. I live 35 mins from the location and I had to leave the location unlocked overnight. Nobody answered the customer service 800 number. Nobody called from the store the next day after I left a detailed message.
Angelica P | Online Move InManager here is very nice.
CLAYTON B | Overall ExperienceClean and well maintained
LEE C | First ImpressionsCheaper down the road
Katherine A | First ImpressionsBest people to talk with
Ernistine B | Overall ExperienceThey tried to hit my bank account for storage fee after they knew my stuff was no longer in the storage. I took my stuff out of the storage before my bill was due and they still tried to charge me..
Donnie s | Overall ExperienceNo other place like his location!
Ernistine B | First ImpressionsI moved out Feb 7th
KATRINA S | Overall ExperienceStorage cost at u-haul are too expensive compared to other storage facilities
Brock M | Overall ExperienceI got some clothes stolen here while moving in. My gut says it could have been my fault but I was bummed to know that the staff had nothing to do about it e.g. no camera footage. They were very expensive clothes so it sucks. Otherwise and with everything else this is one of the best staff I have met at any U-Haul
Farris S | Overall ExperienceWay too expensive compared to your competition!
HERBERT J | First ImpressionsYoung lady at the counter was excellent. Very knowledgable, helpful and friendly.
albert N | First ImpressionsI want to thank everyone who helped me. Especially Brad, with his integrity and willing to work with me with positive attitude. It is always great to know they still have those employees who believe in their customer and have the service skills make things better when you feel your day/life is just not going as planned. Thank you! I appreciate it. Sincerely, Silvia Flores
SILVIA F | First ImpressionsMr Brad and his crew rule. God bless them with the greatest of great .
Eula O | Overall Experience