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Jordan S | Overall ExperienceSelf Storage Units in Montgomery, IL, 60538
U-Haul Moving & Storage of Montgomery
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I moved from Public storage (which was not climate controlled by the way) they kept ballooning my rate to ridiculous prices. Uhaul made my experience so smooth. I have another storage unit in Georgia with Cubesmart, it was recently broken into, so I’m on my way there to transfer to Uhaul! I thank this company (UHaul) for being reasonable with the prices and space!!!! Very satisfied!
CAROLYN B | First ImpressionsThe only frustration with this storage unit is that the day I discontinued the unit my month charge went through. The staff said they could not reverse it or prorate it. So I was charged for a full moon for nothing!
CHARLES K | Overall ExperienceGood service
IRMA O | First ImpressionsThe only set back is the cost got higher seems like every 6 months.
Lisa J | Overall ExperienceThe online instructions seemed clear but then the access code did not work. It said that I didn't check in. A very helpful employee Brian walked us through how to access the facility, took us to the unit and explained how to open. He was awesome and patient. Would not have figured it out without him.
Della G | Online Move InThe staff is very friendly. Storage well lit and clean
deanna j | Overall ExperienceThis Uhaul is the best. Thank you.
grace t | Overall ExperienceJeff at the Montgomery store is the best
Kendra D | Overall ExperienceManager and assistant manager for Montgomery il location very helpful understanding well appreciated
senayit a | Overall ExperienceAnytime I call employees are always very helpful
Susan M | First ImpressionsI really loved the easy access to getting in, as well as the security. It was clean and the workers do well with fully explaining in detail all the information needed when I checked in, and during my stay. Clayton was especially informative and very nice. His attention to customer service was the best I've experienced in meny of my moves throughout the years with working with this company in different locations, this by far was the best.
ALICIA C | Overall ExperienceThanks you guys for helping me it was a very rough year but I made it through by the grace of God 🙏
TERRENCE S | Overall Experience