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RUSSELL U | Overall ExperienceSelf Storage Units in Moscow, ID, 83843
U-Haul Storage of Moscow
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Storage Customer Reviews
- 4.0 Average Customer Rating
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My two biggest disappointments with this facility where that I had to pay extra for 24 hour access and that when I rented my unit, they did not tell me that there were two keypads that I needed to use to access my unit. Had I not come through to my unit the first time during office hours, I would not have been able to access my unit. It would’ve been nice to have them walk me through the access process. Also, I think there may be a garage door I could’ve used, but no one told me about it. Also, the keypads were very frustrating. I often had to key in my code multiple times on each keypad to get access.
Jennifer B | Overall ExperienceCosts went up way too much over the years
Michael F | Overall ExperienceGood facilities but cost too high compared to nearby options with similar security and amenities
Isaac B | Overall ExperienceThe 30 day storage unit really came in handy.
CLARENCE F | Overall ExperienceThank you.
VICTOR A | First ImpressionsGreat place to store your excess items and furniture. The place is well kept and the staff are very polite and professionals
GASSAN A | Overall ExperienceThe staff were great! Very helpful! Totally convenient on a rainy day! Your are an awesome business keep with the great human phone service! Make a big difference, people not AI!
Kathleen W | Overall ExperienceThe staff were very polite and provide an excellent customer satisfaction..
GASSAN A | First ImpressionsMichael Newman and the call center booking team were great - accommodating and helped us make the whole process much smoother through checking-in/out the same truck and also having a storage unit available. Much appreciated!
Luke B | Overall Experience