Sorry but I reserved a 10 x 10 locker and that is what I receive. However, the 10 x 10 locker has a door that’s maybe 3 feet wide. Due to such a small door on a large locker I had to go through so many complications to try and get my stuff into the locker. there is no way a 10 foot locker should have that kind of a door and it not be made known to the customer and allow them to have the choice on rather not they wanted to except a locker with such a small door. I have to take and most of the stuff out of the truck to see the end of the locker has such a small door and you might not be able to get the things into the locker , that is very wrong. In addition to that to find out afterwards that you guys have no lockers, it is now 5 o’clock at night and most of the other facilities are close so there’s no way to get another location to put my stuff in it just seems like very bad business. if it wasn’t that time of night and I had most of the stuff offloaded from the truck, there’s no way I would’ve kept a locker. Communication needs to be better so that the customer would have choices and what they want to do not have them sign a contract and offload the items only to find out That what they signed a contract for. He’s not even something they want or something that works for them.
Randall R. | First ImpressionsSelf Storage Units in Newburgh, NY, 12550
U-Haul Moving & Storage of Newburgh/Middlehope
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
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Small | 10' x 5' x 10'
Interior 1st Floor Street Level No Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)- Rate:
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$104.95
Per Month
Free Lock with
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Not happy about mice and poop everywhere..it's not your fault, it's nature.
STEPHANIE W. | Overall ExperienceThe staff at this U-Haul location were very helpful and professional. We had to move a large safe from our basement into a trailer. We needed to rent an appliance hand truck for a few hours and because we had a rented unit with them, they let us use the hand truck at no cost! I highly recommend this U-Haul location!
sandra c. | Overall ExperienceI would use the facility again and would recommend it to others.
Joanne Z. | Overall ExperienceThe staff was great and always very helpful.
JOHN D. | Overall ExperienceAshley and Javon went above and beyond my expectations. Would highly recommend your store.
SAMATHA s. | First ImpressionsGreat management and staff
Stephen J. | Overall Experience