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Clyde N | Overall ExperienceSelf Storage Units in Norfolk, VA, 23502
U-Haul Moving & Storage at Janaf
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$124.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $124.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$179.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $179.95 Per Month
Split Level Storage
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$169.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $169.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 15' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$179.95
Per Month
- Split Level
- 1st Floor
- Street Level
- No Climate
- Rate:
- $179.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
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$184.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $184.95 Per Month
1 Unit Left!
Sustainable Drive Up Storage
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![Example storage unit layout]()
Large
7' x 23.5' x 6.5'2-3 Bedroom Home
- Rate:
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$164.95
Per Month
- Vanbody
- Outside Level
- No Climate
- Rate:
- $164.95 Per Month
2 Units Left!
Indoor Storage
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U-Haul Moving & Storage at North Military Hwy
7448 N Military Hwy, Norfolk, VA 23518 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Town Center
4950 Va Beach Blvd, Virginia Beach, VA 23462 View Available Units3.8 miles from this location -
U-Haul Moving & Storage at Downtown
1301 Monticello Ave, Norfolk, VA 23510 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Greenbrier
664 Woodlake Dr, Chesapeake, VA 23320 View Available Units5.0 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff at this facility is very accommodating and friendly! Especially the general manager, Godfrey Waswa- he was amazing!!!! 💕
KATHRYN A | First Impressions⭐⭐⭐⭐⭐ Outstanding Service & Affordable Pricing! I can’t say enough great things about my experience with U-Haul’s storage facility! From the moment I walked in, the staff was incredibly friendly, professional, and willing to go the extra mile to make sure I had the perfect storage unit for my needs. Their customer service is top-notch—every question I had was answered with a smile. One of the biggest highlights is their affordable pricing. Compared to other storage options in the area, U-Haul offers some of the best rates around without sacrificing quality or security. I was pleasantly surprised at how budget-friendly the units were, and there were no hidden fees or surprises. Another huge plus is their 24/7 access! It’s incredibly convenient to be able to access my belongings whenever I need them, day or night. Whether it’s an early morning pickup or a late-night drop-off, I never have to worry about restricted hours. The facility itself is spotless—clean, well-lit, and very well-maintained. I feel safe when visiting, and it’s clear that they take pride in keeping the place in top condition. Whether you need extra storage space or any other moving-related service, U-Haul of Norfolk has your back!Moving can be a stressful experience, but I assure you this facility goes above and beyond to turn that stress into a smooth and pleasant process. Thanks to their incredible staff, affordability, and convenience, I Have no problem highly Recommending U-Haul for all your moving and storage needs!
MATTHEW G | First ImpressionsI needed my storage to be unlock after sending my key to California by mistake, they won't help me, even tho they had the means to do so, say it was their policy not not to open locks, but when they went into my storage without telling me, allowed strangers to remove my items, thrown them on a truck and mo e it to another spot ; I gues the policy did not matter then, because they refuse to help open my lock it cost me $450 , uhaul is the worst company, when they went into my storage and move my items, to another location they did not pack my items back, they just throw it in the new space like trash, breaking numerous items and refuse to pay, they broke into my storage and move my items without telling me, who does that to their customers
CARLA M | Overall ExperienceLady that helped was great
Jermaine T | First ImpressionsThere should be more lights out across the street for better view when it's darker.
Brianna W | Overall ExperienceNeed a fence.
Alexandria K | Overall ExperienceThank you for your service We appreciate it
AMALIA R | First ImpressionsI had a highly disappointing experience at the Raby Road location. The office staff was extremely rude and unprofessional, ignoring most of my questions. The general manager, in particular, was the most unhelpful and rude person I've encountered in customer service, showing no willingness or ability to assist. Based on this experience, I would not recommend doing business at the Raby Road location."
Brittanie S | Overall ExperienceUhal could use more employees. The employees were very friendly and polite. The employees overworked to meet the demand. Overall the employees did great!
WYNTER W | First ImpressionsAs you probably already know, your employees broke into my storage because you needed to move my items so they could relocate the unit. In the course of said action destroyed much of my personal property. This was admitted by the then manager of facility. I was told there is video of this, which I have not been able to view. It took months to get Rep Wests insure info. I turned in my claim for the damage and it keeps getting sent back asking for additional information I will complete thier request now that everything is out and I can get to it. Reputable companies
Alan K | Overall ExperienceThis review does not necessarily reflect on the current staff, but rather the overall experience over several years at this facility. When I moved out of my unit, most of the items in it had to be thrown out. They were contaminated with concrete dust from when the roll up door was replaced, or rat urine and feces and could not be decontaminated. While I understand that maintenance has to be performed at any facility, the two times major maintenance was required (elective door replacement and concrete work outside of my unit) were both scheduled events and ample means of contact were on file for me. No effort was made to reach out to me. The 2nd event resulted in a u-haul hired contractor drilling my lock and leaving my unit unsecured for what was later determined to be several months. The manager’s response was “what do you want me to do about it”. As a manager, customer service should be your primary goal. You should be offering remedies to what was clearly multiple errors and omissions on the part of your company. While you may not be personally responsible, you are the representative…the face, of your company. It isn’t my job to tell you how to do your job. The statement of “what do you want me to do about it” conveys apathy and no ownership of the problem. This was further compounded by dismissing my concerns by noting “well, nothing was taken from your unit”. The complete disregard by U-Haul for the security and care of items in my unit was the reason I vacated my unit. I have a unit with another local company that I have had for longer than the time I was with U-Haul. The level of professionalism received there is light years beyond what was received from your facility.
Jason T | Overall Experience