I'm concerned about my payment for the month of June. It was automatically deducted from my bank account for June. The payment due date was June 4th. I want to understand why I'm not getting reimbursed any funds as I am not using the storage anymore and my account was closed on the 4th of June 2025
Cheryl W | Overall ExperienceSelf Storage Units in Norfolk, VA, 23518
U-Haul Moving & Storage at North Military Hwy
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 10' x 11'1-2 Bedroom Home
Size Guide- Rate:
-
$134.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $134.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage at Janaf
5609 Raby Rd, Norfolk, VA 23502 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Downtown
1301 Monticello Ave, Norfolk, VA 23510 View Available Units4.4 miles from this location -
U-Haul Moving & Storage at Town Center
4950 Va Beach Blvd, Virginia Beach, VA 23462 View Available Units6.6 miles from this location -
U-Haul Moving & Storage at Greenbrier
664 Woodlake Dr, Chesapeake, VA 23320 View Available Units8.4 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Superb staff!!
TRACY S | Overall ExperienceJose that checked us in was great!
KATHRYN A | First ImpressionsThey manger is rude and very unprofessional . This was the location on military way near the airport
Donajah m | Overall ExperienceWill be using again moving forward!
Timothy M | First ImpressionsDefinitely would prefer a 24 hour unit to be able to go in and out.
MIGUEL A | Overall ExperienceStaff was very helpful and friendly. They could use an extra person for the busy times. Busy place.
Charles P | Overall ExperienceThank you
Herbert J | Overall ExperienceThe personnel, with the exception of a young white young guy that told me I couldn't park my moving trailer in front of my storage to move out and load my household goods, with that exception everyone that works there were awesome. Specially the crew working on the 20th of August 2024. Thank you all!! On the side of the facilities, I lost a lounge chair, and a big Asian rug to rats. It was several months since the last time I went in the unit, but don't understand if it is a closed facility, how they got in. Anyway, those are valuables that we lost that are irreplaceable. With that exception everything was good.
Miguel R | Overall ExperienceExpensive
Benjamin H | Overall ExperienceI hired movers off the UhAul website and have been unable to get any resolution to my damaged property. I know UhAul didn’t do it but there has to be a procedure that will work and not continually hang up or not respond
SHANNONEUGENIA H | Overall ExperienceI was treated nasty and unprofessional by the manager my debit card was charged several times fraudulently without my consent and I don’t have auto pay set up I was lied on by one of the employees that said I cussed them Never did I say one cuss word to this lady she called about the bill I said okay let’s take care of it she say hold on and when she came back to the phone she say your card was declined I say I never gave you my card number so what did u run and she said the one on file I say that’s a problem right there you just running people cards without permission and she started telling me how I should have told her from the beginning then I hung up on her I was at work and didn’t have time to go back and forth so then I get a message on my phone from this manager named D and she said all my stuff had to be out of her storage unit by Sunday this was Thursday she left this message and said no other uhaul would be allowed to do business with me now I’ve been a customer for at least 3 years paying no less than $180 a month and was treated like this terrible experience
ANTOINEJOHNATHAN B | Overall Experience