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WILLIAM M | First ImpressionsSelf Storage Units in Norfolk, VA, 23518
U-Haul Moving & Storage at North Military Hwy
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Moved out yesterday, however, had paid for climate controlled Storage Unit, but the air conditioner is broke. It was hotter inside than it was outside. Feel like I should be reimbursed for no lt being climate controlled and staff not notifying me that the ac was broken. Said something to the staff they didn’t care, said it was going to be $30k to fix and didn’t know when it was going to be fixed.
Jessica M | Overall ExperienceI'm concerned about my payment for the month of June. It was automatically deducted from my bank account for June. The payment due date was June 4th. I want to understand why I'm not getting reimbursed any funds as I am not using the storage anymore and my account was closed on the 4th of June 2025
Cheryl W | Overall ExperienceSuperb staff!!
TRACY S | Overall ExperienceJose that checked us in was great!
KATHRYN A | First ImpressionsThey manger is rude and very unprofessional . This was the location on military way near the airport
Donajah m | Overall ExperienceWill be using again moving forward!
Timothy M | First ImpressionsDefinitely would prefer a 24 hour unit to be able to go in and out.
MIGUEL A | Overall ExperienceStaff was very helpful and friendly. They could use an extra person for the busy times. Busy place.
Charles P | Overall Experience