Customer did not leave a comment.
Karene R | Overall ExperienceSelf Storage Units in North Pole, AK, 99705
U-Haul Moving & Storage of North Pole
Services at this Location:
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Services at Other U-Haul Locations
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe actual uhaul unit on old steese was dirty and the latch on the door is very unsecured. Upkeep at this location seems lacking. The college uhaul location did not have my 830 reservation ready or even there when we arrive. We did not get a trucj until 1030 and it was a smaller one than what was reserved.
Tekoa H | Overall ExperienceI had to pay an extra month rent just to check out of my unit which leaked badly and all my stuff was wet Calling U-Haul on the phone and as usual, they were rude and not helpful
Brian Z | Overall ExperienceI have been stuck in front of my unit in the mud. I payed the same amount as in town storage with nice concrete driveways. The grounds is in desperate need of gravel. You almost can’t go there with a recent rain!
JONATHAN G | Overall ExperienceBought a house so know longer needed it. Great staff
TERRACE K | Overall ExperienceFree lock is a nice touch also
Todd M | Online Move InI came in after hours and I really needed to use the restroom and I didn't know if there was one close by or anything that's the only problem I had everything else was perfect thank you
Tiffany t | First ImpressionsAll is good
trevor g | First ImpressionsFabulous customer service, amazing promotion, merci:-)
CHERYL D | First ImpressionsThe storage facility is terrible. The lot was extremely muddy with standing water everywhere, the driveway to the facility was also terrible. The storage unit itself was extremely janky, did not even come with a lock!! Will never use again. Will never recommend to anyone ever. Cant wait to get my stuff put and find a better facility.
Tekoa H | First ImpressionsEvery thing was good up until I moved out. It took the staff 2 months to process my move out request and I ended up having to pay for two months of rent and I wasn’t even using the unit.
David M | Overall ExperienceThe roof leaks water. My stuff was wet. Mold was everywhere. Not a good experience.
Ricardy A | Overall ExperiencePerfect 👌
david w | Overall ExperienceThe assistant manager was very effective. Knew his job and answered all my questions.
ROCHELLE G | First ImpressionsUnable to utilize establishment at this time due to family emergency. Scheduling was flawless… as I remain confident the local Airport location was successful in canceling my reservation as I was unable to utilize at this time…. Have a blessed summer!
CM D | Overall ExperienceSometimes the passcode doesn’t work. I tried for help but no one is helping. I have to drive all the way back to the store to change the passcode. The phone call doesn’t work and they won’t answer you
Jia S | Overall Experience*Steve at your Fbks.Airport location provided service *2nd.-to-none, with his courteous customer service, much appreciated! 4 May 24 move-in 👌
CM D | First Impressions