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trevor g | First ImpressionsSelf Storage Units in North Pole, AK, 99705
U-Haul Moving & Storage of North Pole
Services at this Location:
Features Available at this Facility :
Promotions:
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of North Fairbanks
351 Old Steese Hwy N, Fairbanks, AK 99712 View Available Units8.5 miles from this location -
U-Haul Moving & Storage of Fairbanks
209 College Rd, Fairbanks, AK 99701 View Available Units8.7 miles from this location -
U-Haul Moving & Storage of South Fairbanks
3115 Airport Way, Fairbanks, AK 99709 View Available Units10.1 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
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Fabulous customer service, amazing promotion, merci:-)
CHERYL D | First ImpressionsThe storage facility is terrible. The lot was extremely muddy with standing water everywhere, the driveway to the facility was also terrible. The storage unit itself was extremely janky, did not even come with a lock!! Will never use again. Will never recommend to anyone ever. Cant wait to get my stuff put and find a better facility.
Tekoa H | First ImpressionsEvery thing was good up until I moved out. It took the staff 2 months to process my move out request and I ended up having to pay for two months of rent and I wasn’t even using the unit.
David M | Overall ExperienceThe roof leaks water. My stuff was wet. Mold was everywhere. Not a good experience.
Ricardy A | Overall ExperiencePerfect 👌
david w | Overall ExperienceThe assistant manager was very effective. Knew his job and answered all my questions.
ROCHELLE G | First ImpressionsUnable to utilize establishment at this time due to family emergency. Scheduling was flawless… as I remain confident the local Airport location was successful in canceling my reservation as I was unable to utilize at this time…. Have a blessed summer!
CM D | Overall ExperienceSometimes the passcode doesn’t work. I tried for help but no one is helping. I have to drive all the way back to the store to change the passcode. The phone call doesn’t work and they won’t answer you
Jia S | Overall Experience*Steve at your Fbks.Airport location provided service *2nd.-to-none, with his courteous customer service, much appreciated! 4 May 24 move-in 👌
CM D | First ImpressionsI called 10 minutes before u-haul closed to get in another unit. Fairbanks wouldn’t answer. Central could not fix the problem. I expect a full refund on u-haul truck. My daughter is now on a plane and has to pay another month’s rent!!! MAJOR INCONVENIENCE AND EXPENSE FOR US!!!
SONIA S | First ImpressionsWhen I arrived to sign in there was no one in the office and we had to drive to another location to get access. I was assigned units that were locked and I had to walk through the lot to find open units because there was no one at the office. The units were not cleaned and I had to sweep them out before I moved my stuff in. The phone to the office is never checked and even after clearing the unit I was emailed saying I owed money and would be charged a late fee. My overall experience with this unit and be able to reach the staff was unpleasant.
marc c | Overall ExperienceQuick and easy to set up the lease and very personal when dealing with issues
John J | Overall ExperienceJay was helpful, accommodating, and knowledgeable. Our transaction was handled quickly and professionally.
Travis B | First ImpressionsHad a bunch of issues accessing location I reserved and had to drive back and forth between the location and Fairbanks 3 times because there is no personnel in North Pole. Bunch of wasted time and gas. Ended up having to spend the night in FBX because office closed. BUT staff was polite and tried to help as much as they could and came through to get me a unit in Fairbanks of similar size the next day so I could get my stuff stored. I would recommend the location on Airport way, not so much the location in North Pole.
Christopher B | First ImpressionsI am low income when I fot my storage it was 64.95 . In the last 6 months it's gone up 2× now is 84.95 .
jennifer b | First ImpressionsGreat customer service. I got what needed on a short notice request.
Richard B | First ImpressionsGreat Experience!!
Richard B | First Impressions