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Nathan H | Overall ExperienceSelf Storage Units in Fairbanks, AK, 99709
U-Haul Moving & Storage of South Fairbanks
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U-Haul Moving & Storage of Fairbanks
209 College Rd, Fairbanks, AK 99701 View Available Units2.7 miles from this location -
U-Haul Moving & Storage of North Fairbanks
351 Old Steese Hwy N, Fairbanks, AK 99712 View Available Units4.5 miles from this location -
U-Haul Moving & Storage of North Pole
1976 Richardson Hwy, North Pole, AK 99705 View Available Units10.1 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Just what I needed, when I needed it!
RONALD J | Overall ExperienceThank you
OXENIA P | Overall ExperienceCould have made payments easier and reach out for non payment options better. Also accepted cash app payments over the phone but uhaul unit was still closed and believe card numbers was stolen due to payment still being processed by an employee
Sarah F | Overall ExperienceDue to understaffing the phone are rarely answered. It's upsetting and misleading. Unfair to the employees who have to deal with upset customers due to a staffing issue. Office is often empty when walking in. Wait times can be long.
Katrina G | Overall ExperienceThe only issue I had was the concrete barrier for the fire hydrant, I couldn’t SEE it…. When I parked, that was the closest spot available. But I was at the wrong door. So I went to move my truck, didn’t SEE anything on the passenger side, so I cranked the wheel but it was the wrong way and it destroyed my front quarter panel and front bumper. Unfortunately I found out I don’t have collision on this vehicle so I cannot afford to fix it. But everything else was ok ish. I mean, ideally I want more than a 10x10 but I guess that’s how those outside units are built? Since they all the garage doors on the opposite side I’m guessing there’s no 10x20?
craig h | First ImpressionsI used the South Fairbanks (Airport) facility. There was enough room to unload and unpack the shipment from the movers. It is clean and they were working on repairing and keeping it clean. The inside temperature felt more comfortable than most other storage facilities in town. If I need another storage unit with those qualities, I'd rent here again.
Colleen P | Overall ExperienceDavid was on top of everything! Best customer experience in a long time.
Tracy R | First ImpressionsNo problem
MAGDALENA M | Overall ExperienceIt's nice place
Daniel E | First ImpressionsI was very impressed with the services, the facility and friendliness of the staff. This is the best run business I've been to in a longtime. I cannot stress enough how well run this particular place is. They offer a variety of services. I had a trailer hitch installed. My storage room looked brand new and was climate controlled. There were multiple pieces of moving equipment available to use for free. Honestly too much to write- it's easier to come see for yourself. Bottom line they offer many services and it's a pleasure to do business with them.
MARY P | Overall ExperienceThank you Guys soooo much it has been a pleasure ...Peace now Guys ...
Daniel S | Overall ExperienceNo problems at all with using my storage unit. It was secure and easily accessible. I really appreciated the drive-in garage bays for loading and unloading, and the complimentary trolley carts. It was also easy to pay my rental fee online. My only complaint is that sometimes it seemed like the office was understaffed, so that when I had a need to attend to, I would have to wait for quite a while if there were multiple other customers needing assistance. But overall, great experience!
LISA C | Overall ExperienceI appreciate the staff at the Airport way location. They were all very helpful and responsive when I had issues or questions. I look forward to renting space again in the future.
ALICE O | Overall Experience