The employee that dealt with me was courteous patient and very informative. He showed me where the storage was, show me where my unit was and how I get access to my unit. He was also kind enough to move the truck out for me. Thank you so much, Everton. You are an awesome person overall. .
CAROLINE P | First ImpressionsSelf Storage Units in Oshawa, ON, L1G0E1
U-Haul Moving & Storage at Taunton Rd
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rihab a | Overall ExperienceGreat manager and team!!
Adeniyi a | Overall ExperienceAccess to the storage was quite easy and very secure. Only thing I will recommend is that regarded to the drive way leading to the outside storage at the back. There should not be trucks or trailers parked over the yellow line of the last parking spot at the ends. Narrowing the path making it very difficult to pass through between the concrete blocks and the parked vehicle or trailer/trailer box. Other than that the staffs are beautiful they’re very respectful, knowledgeable, friendly and helpful.
MAXINE W | Overall ExperienceNo light within storage space made it difficult.
Gwen K | Overall ExperienceThe employees at the Taunton Oshawa location were excellent. Top notch customer service. They made the experience fast, easy and were also very caring. I would definitely recommend anyone to come here in they need to rent a truck or storage facility.
melissa w | First ImpressionsAll went really well. Thank you!
Jamie M | First ImpressionsFrom start to finish, this transaction with U-Haul was fabulous. The rental was easy, and when I learned of the free storage with a one way rental, that was double awesome! Many thanks to team members in different departments: Brandon in Customer Service, Tomlin in Reservations, and the team at Taunton Rd: Cody, Marshall and Brianna!
Lenworth W | First ImpressionsVehicle overcrowding. No proper place to park. At one point couldn't get into the area. Vehicles parked all the way to the road. No light in storage area. Some staff too friendly in an inappropriate way, not professional. Whole area should be cleaned, trailers moved.
melanie r | Overall ExperienceEverything went very smoothly. I had rented a truck and ran out of time at the end of February and instead of continuing the move by myself I rented one of your storage units and waited till the weather was a little bit nicer. Convenient. Clean. Great service.
Chris O | Overall ExperienceAdd 1 month free for one way trailer haul as reason for storage. Add light in the unit. Add more parking. Space is filled with trucks. Remove trailers behind so people can drive around. Add a ramp to the dolly area doors. Remove unecessary uploading of dl via text link. Advertise / let people know emergency address and phone number is needed. Let people know disc lock is mandatory (incl picture, cost) Mention online check gets a free disc lock ahead of time instead of storage for one month. People should know. Mention ON uhaul lock packaging locks cannot be used for storage locks etc.
melanie r | First ImpressionsStaff was very helpful and informative. Service was fast and easy.
nancy w | First ImpressionsFree month when renting a truck from one city to another. Exactly what I needed to get everything in order for my move.
Mark M | Overall ExperienceHaving lights in storage units would be helpful to be able to clean out personal units
Amanda C | Overall ExperienceAll good
SALVATORE C | First Impressionsthank you so much for addressing all my concerns and so sorry for leaving the lock on the unit in error
ZAID A | Overall ExperienceCody was efficient and calm, the computer system wasn't working in our favor, there was a line up behind us, Cody stayed calm and thorough, there wasn't a moment I felt like he was cutting corners or rushing through the process to get to the line of people. That takes skill. At the end of a moving day in December, Cody was exactly what we needed.
Kimberley C | First Impressions