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Basir K | First ImpressionsSelf Storage Units in Scarborough, ON, M1R2S9
U-Haul Moving & Storage at Warden Ave
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkMy unit was completely rusted at the bottom as well as the surrounding units, several employees I spoke to were no help. Sustained eye injury due to the rust falling into my eyes. Nothing was done about this until I moved out of the storage. Managers are extremely rude and dismissive. No compassion whatsoever in regards to my experience. Will never go back. I hope new management will be explored at this location as it really needs it. District/area management was horrible as well.
Abdul W | Overall ExperienceHATE YOUR RUDE MANAGER!
Seandelle M | Overall ExperienceThe facility is second to none, our experience is always fulfilling and secure. Your staff are always professional and reassuring
BRIAN M | Overall ExperienceVery good
Pariag J | Overall ExperienceThe general manager was awful she doesn’t know what she is doing and have no customer service experience at all. Whole staff needs a lot of training Specialy the general manager she is rude n have no sense at all how to be the face of company n run this location.
shahbaz m | Overall ExperienceEverything was fine except that there is no elevator for access to 2nd floor. Every storage place I have ever gone to has an elevator when there are multiple levels. Overall, the facility was clean and staff was helpful. I only wished I would have known about the elevator at the time of booking.
Nelson P | Overall ExperienceGreat facility. Friendly staff.
Mohammed M | Overall ExperienceAlthough management is competent, a couple of the staff members are literally impossibly to speak to. They just don't have the ability to comprehend simple questions or procedures, and it made it very difficult to conduct normal business with them.
Anton S | Overall ExperienceVery unorganized, the front desk employees need to more training extremely slow and unprofessional
Nasir Z | First ImpressionsExcellent
Nithin K | Overall ExperienceIt was a nightmare! They rented my reserved unit to someone else and gave me an outdoor unit for my furniture! The unit has a hole on the floor and god knows what kind of insect will crawl into my furniture! They ruined my moving experience and my furniture!
Alireza M | First ImpressionsLokesh and Akash came through for me on very short notice, and I couldn’t be more grateful. They quickly loaded my 20-foot truck, handling 10–12 bins, a pair of couches, a dresser, and several really heavy furniture pieces with ease. Everything was packed securely and efficiently.On top of that, they unloaded everything just as smoothly at the destination. The entire job was completed in about 3 hours without any issues. Their speed, professionalism, and willingness to help last minute really stood out. I’d definitely recommend them to anyone looking for reliable and efficient moving help
ADELE D | Overall ExperienceBad management, will.litigste
hans h | First Impressions