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Chagia D | Overall ExperienceSelf Storage Units in Pasadena, CA, 91105
U-Haul Moving & Storage of Pasadena
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Not having elevator is hard to rent a unit upstairs. Even though I was offered first month free, the unit they offered was too small 4x4x4 size.
AGNES C | Overall ExperienceShanna, armondo, and genny were wonderful polite and courteous each visit so informative and helpful
TAMARA J | Overall ExperienceI would like to say that Shauna was awesome. She was always willing to assist me when ever I called
keisha m | Overall ExperienceI love everything and everyone 💙
SILVER J | Overall ExperienceThe African American women was extremely rude to me when it was my turn she said “ I guess I can help you “ un called for . Other than that everything else was fine . My apologies that I don’t have her name .
MONIQUE Q | Overall ExperienceVery clean. Will do business at this location again.
RYAN C | Overall ExperienceEverything was great! Staff was so very helpful and really friendly. Had lovely interactions with Shanna.
ANA M | Overall Experience1. The prices go up about $5 every three months. Probably a good incentive to get your belongings out of storage asap. 2. My Ubox wasn’t at the pasadena location like I had ordered so I had to spend money to rent a van to drive to Altedena to another U-Haul location to load my Ubox. 3. Couldn’t close my account at the Altadena location so I had to drive back to the pasadena location to close my storage account.
Elizabeth V | Overall ExperienceThis location was great! Very easy to work with, and they had top-notch service--overall, a very positive experience!
BROOKE B | Overall ExperienceIt would be great if in the future you had options to help with loading. I mean, I will introduce a tool for lifting boxes or furniture.
IHOR K | Overall ExperienceDue to the lack of an elevator, I feel like the location should install a ramp so costumers can use a dolly and facilitate the move to the second floor.
PABLOA M | First ImpressionsGreat storage space.
Adelina T | Overall ExperienceStaff is very helpful and courteous.
Eric R | Overall ExperienceI would have put “Excellent” but carrying boxes upstairs is the one big mark against this location. An elevator is needed. Service was great. Good employees.
alfonso r | Overall Experience