Outstanding to work with. The men there were very professional and friendly.
Christopher P | Overall ExperienceSelf Storage Units in Pekin, IL, 61554
U-Haul Moving & Storage of Pekin
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Clerk was very nice & helpful. Unit was very clean. Card system was a little difficult. Very pleased with these units than the others...
MARILYN T | First ImpressionsBoth places I picked up and dropped off were the 2 best U-Haul facilities I have ever used. 100 will recommend. The drop off facility had amazing staff, and so did the pick up.
CRAIG K | First ImpressionsVery easy accessible storage facility. Easy load and unload. The best part you can drive into the building to load and unload.
Gary G | Overall ExperienceI was very happy on the 7x10 space that was very close to the door couldn't had it any better thank you. James Thornley
James T | First ImpressionsThis facility is clean and well maintained. Easy access to the units. I would reccomend.
Gary G | Online Move InFelt the staff was very unfriendly and unhelpful. Charging 20 dollars for a late fee after a couple of days is ridiculous when things are hard enough for people out here. Communicating with staff about your situation does nothing and being so unwilling to work with people is exactly why id never recommend or come back. Not to mention, the multiple dead bugs, we believe to be roaches, in this “secure” environment that we found in our stuff and in the storage unit itself. Floors are always dirty, have had multiple areas that were sticky. I will not contact anyone from this facility to resolve any sort of dispute because contacting this facility to simply discuss your situation and try to get someone to hear you and work with you when you’re trying your best is for nothing. 0/10, don’t recommend and will make sure none of my friends or family subject themselves to the same thing.
ASHLEY W | Overall ExperienceThse gentleman with the blue cast was awesome! Very friendly and helpful! The rental truck was clean and easy to drive.
Kimberly H | First ImpressionsStaff were never in office. Moved out due to not trusting my belongings there anymore after a call I received asking if I moved all my stuff out earlier this month. I said no that I did NOT move out that I just paid my bill.( which has been on auto pay since I got it a year ago and never missed a payment) She ended up calling me back and said they did an auction and somehow I ended up on the list. She said my lock was there and nothing happened and that she now had to double check all the units. Still made me not trust leaving my stuff there. So I found someone to store temporarily and moved out before I got charged another month. Also upon moving out I noticed that I was paying $30 more than listed price.
Jennifer F | Overall ExperienceAaron was nice and worked with me I would use this place again and sgain
Jimmy R | Overall Experience