I was told that I would be getting a 10 x 10 at the 5 x 10 price but when I got to the unit it was a 5 x 10.
Patricia H. | First ImpressionsSelf Storage Units in Pekin, IL, 61554
U-Haul Moving & Storage of Pekin
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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One word, roaches. Staff was great otherwise
DIANE F. | Overall ExperienceGreat facility and staff! Highly recommend!
Bradley M. | First ImpressionsWith the exception of one person who is not a cirrent employee, the staff have been very helpful and friendly. It's a very nice facility, and vehicles are dependable and well priced.
Kathy S. | Overall ExperienceThe female clerk was very helpful and friendly!
Vicki F. | Online Move InFriendly staff and convenient location along with clean, well lit facility, including the restrooms! Remarkable experience at a secure location. We used the facility for 1.5 years until we found a home. We never worried about our belongings. I only wish the truck and trailer we rented were available there instead of 25 miles away. Thank you for caring for our belongings.
Jim S. | Overall ExperienceSatisfied
Kenneth G. | First ImpressionsI tried filing a formal complaint .but was or am unable to get thru to any one who feels that they are able to help me ...if it was not for you staff my storage would still be in your facility
linda g. | Overall ExperienceThe gentleman who assisted us was very kind and helpful. You would have never thought that Kmart had previously been located here. Building was very clean. I was very impressed by seeing the area where you can place items that you don’t need anymore but maybe someone else can. Only thing I witnessed was as we were moving items into the storage unit another employee entered a company rental pickup truck he peeled out at the beginning leaving tire marks and sped around the parking lot at a high rate of speed eventually parking the truck. Glad no customers were in the parking lot.
Jay G. | First ImpressionsA very nice and surprisingly secure place! Took a second to get a grasp on the card system, but it seems to work well. I'm pleasantly surprised to see that the card grants you access to YOUR specific unit, and that makes me feel good about keeping my possessions at this location. The employees there are all nice as can be too!
Josh B. | First ImpressionsRented a cargo van to move some things from our garage to storage, check in process was smooth, no problems. Was told the van would be rented to us for 24 hours, didn’t think much of it. We got done around 7:30pm or so, took the van back home figured I’d just return in AM after I woke up. 7am comes around, I have U-HAUL calling me saying if the truck isn’t back by 9am they would be charging me 50$ plus other fees, she doesn’t hear back from me, and then proceeded to come to my house at 7:30am and ring my doorbell, asking why we haven’t returned the truck. My fiancé then takes the truck back, and I call U-HAUL back around 9am asking what went on, Janelle wasn’t the most pleasant to deal with, even after explaining that the van was 24 HRS, she could care less. Overall my experience with U-HAUL was a complete nightmare.
Michael S. | Online Move InThe guys at U-Haul are always very helpful
Amanda C. | Online Move In