Overall average. Customer service was fair at best. The light bulb was burnt out in the unit when I arrived 9 months ago and was never replaced. The pricing is way too high for this unit. It was high to begin with and then you raised it even more. I have found two 10x20 units within a mile of your location for the same price I was paying for just this single 10x15 unit. Would definitely not recommend.
Charles E | Overall ExperienceSelf Storage Units in Pensacola, FL, 32504
U-Haul Moving & Storage of Pensacola-University
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U-Haul Moving & Storage of North Pensacola
7835 N Davis Hwy, Pensacola, FL 32514 View Available Units0.5 miles from this location -
U-Haul Moving & Storage of Downtown Pensacola
2817 N Pace Blvd, Pensacola, FL 32505 View Available Units4.1 miles from this location -
A Less Storage West
1989 W Detroit Blvd, Pensacola, FL 32534 View Available Units
(U-Haul Neighborhood Dealer)4.9 miles from this location -
U-Haul Moving & Storage of Pensacola-Bellview
4921 Mobile Hwy, Pensacola, FL 32506 View Available Units5.5 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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The staff at 7220 N Davis Hwy in Pensacola FL are exceptionally helpful, personable and professional
Andrea C | Overall ExperienceThanks
Linda J | Online Move InNone
Patrick B | First ImpressionsAwesome people
robert c | First ImpressionsThanks U-Haul!!!
Patrice W | Overall ExperienceMy lock didn’t close properly because your office refused to repair the door latch even after repeatedly bringing it to your attention. I had to always bring a second person and tools to pry the door upward so that the latch holes lined up and the lock bar could fit through both holes. I requested someone to bore the holes out larger multiple times. I have crippled hands. When I finally put my own lock on that had a thinner bar so that I wouldn’t require a helper and tools, you took off my lock, put on your own, and locked me out of my unit. When I needed in, your employees couldn’t find the key to your lock. Your employee spent 30 minutes trying different keys, then had the nerve to yell at me and call me names because I waited in my truck in the AC while you tried to unlock my unit, unsuccessfully. I was locked out. When I came back a week later, finally a nice man bored out the hole for me, and I was forced to spend $10 on your approved lock. By then I had bought a house and was in the process of emptying the unit. I DREADED having to go to my storage unit for the yesr I had it because I knew there was going to be a 15-30 minute struggle to lock it back up. And I had to find a friend to PAY to come help me every time. Your office REFUSED to fix my latch, so I mostly just couldn’t access my belongings. I’m a single disabled lady, and I don’t appreciate the extra work, expense, and hassle your office put me through. I have ZERO reason to ever recommend this facility to anyone, unless I hate them. I asked multiple times for my latch to be fixed. It took all of five minutes in the end. Yall owe me many HOURS of aggravation in my life that I can never get back.
Jennifer H | Overall ExperienceJeff was very helpful friendly and knowledgeable of the facility and answered all of my questions.
Leander H | First ImpressionsGreat girls working the drop off It’s was lit a NASCAR team
MARK H | First ImpressionsSuppose to have a unit rented with a month free but when we got there they couldn't find it or give us one. They recommended another U-Haul a block away
Cindy R | Overall ExperienceSo far so good
VICKI S | First ImpressionsGreat staff. My go to Uhual location.
Mariah M | First ImpressionsMy unit was dirty but they quickly cleaned it out. And while they put mouse traps and bait down, I still had some rodent damage to some outdoor lawn cushions.
MICHELLE G | Overall Experience