Worst experience EVER!!! Not only did I show up to get my storage unit that I prepaid for, but it was no longer available! I had to change my location and get a unit that was not air-conditioned! Who knows how much stuff in my storage is going to be completely destroyed by the heat in Arizona! All Uhaul cares about is the all mighty dollar! They don’t give a rats butt about the customer whatsoever! I will never use Uhaul again!! If you are considering using this Inept crappy company, you might want to reconsider and go somewhere else!
Karen C. | First ImpressionsSelf Storage Units in Phoenix, AZ, 85016
U-Haul Moving & Storage of Biltmore
2626 E Indian School Rd
Phoenix,
AZ
85016
Services at this Location:
Contact Us
2626 E Indian School RdPhoenix, AZ 85016
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Storage Access
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Features Available at this Facility :
- Free Online Account Management
- Climate Controlled: Just Like Your Home
- Electronically Controlled Access
- No Deposit or Admin Fee
- Indoor Storage: Twice the Protection and Security
- Ask About Our Automatic Credit-Card Payment Plan
- Free Use of Loading Carts
- Move-In Trucks
- Padlocks, Boxes, Packing Supplies
- SafeStor Protection
- Clean - Dry - Secure
- Make Your Payment Online!
- Package Signing and Receiving
- Affordable Rates
- Ask About Our On Premises Parking Program
- Boxes & moving supplies
- A Room for Every Need
- Clean Customer Restrooms
- Individually Alarmed Rooms
- Drive-Up Loading and Unloading
- 24-Hour Video Monitoring
- Large Customer Self-Service Elevator
- ADA Equal Access
- Gate Remote Access
- Covered RV/Vehicle Storage
- Open 7 Days A Week!
-
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
Split Level Storage
Split-level storage units are located on one floor but divided into an upper and lower level. Upper level units may require stair access, while providing the same level of security and convenience as other storage units.
Small | 50 sq ft
-
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Small | 5' x 5' x 8'
Split Level 1st Floor Upper Level Stair Climate
Miscellaneous Storage (up to 2 rooms)Free Lock with
Rent Now- Rate:
-
$94.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
CA02, 5x10.png?3c2373e7=806764797)
Small | 5' x 10' x 6'
Split Level 1st Floor Street Level Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)Free Lock with
Rent Now- Rate:
-
$124.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
- Complete Move-In Paperwork Online
- Pay 1st Month of Rent Today or Tomorrow
- Recieve Unit # and Access Code Immediately
- Skip the Counter and Head Straight to Your Unit
- Free Lock (Worth $11.95!)*
Not ready to move-in today or tomorrow?
Reserve a room for a future date. Make no payments until move-in.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
-
Moving Supplies
We sell hundreds of products to make moving easier!
-
Trailer Hitches
U-Haul is North America's #1 hitch installer!
-
Propane
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
john m. | Overall Experience- Rating:
- 5.0
One of the best experiences I’ve had with UHaul! This store is great. Anna and her team are very helpful and go above and beyond. I will be recommending this store in the future. They made my complicated moving process as painless as possible!
Emily G. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Donald C. | First Impressions- Rating:
- 2.0
I paid for 24 hour access but when trying to access the facility after hours the doors were locked and I was unable to access my store unit smh
april c. | First Impressions- Rating:
- 4.0
Manager was awesome. Friendly and helpful.
Jon B. | Overall Experience- Rating:
- 2.0
I rented a 5x10 unit for several months and it was Very easy. No problems with unit, and I also rented one of their moving vehicles. Great experience.
MICHELLE M. | Overall Experience- Rating:
- 2.0
It’s almost impossible to get though to anyone on the phone. Yesterday I was bounced around 3 or 4 times, I was hung up on and I was on hold for over an hour. Not happy!!
john h. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gloria D. | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Kenyon W. | Overall Experience- Rating:
- 5.0
NA
ROBERT W. | First Impressions- Rating:
- 1.0
Worst move experience ever. I thought I could use U-Haul for all my needs but it was very frustrating. I had to go to 4 different facilities and sent a significant amount of time on the phone and felt the solution is too expensive and unpredictable
ADA E H. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CRAIG C. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
KATIA R. | Overall Experience- Rating:
- 5.0
Everything was welled maintained and the staff was great.
porcha i. | Overall Experience- Rating:
- 5.0
Give Anna a enormous bonus and a huge raise! She was awesome!
john m. | First Impressions- Rating:
- 5.0
The Young lady that help me was extremely helpful extremely knowledgeable extremely fast very convenient
Ameenah R. | Online Move In- Rating:
- 5.0
It was easy to rent a van and a storage unit.
Keith M. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
josie b. | Overall Experience- Rating:
- 4.0
Overall great reviews with one exception. The online storage unit process is not clear about how you get to your storage unit. I had to change my reservation after learning the only means of second floor access was via a stairwell. I had to pick something with drive up access so I could unload heavy items using a ramp and a hand truck. Recommend updating the website to display a 3D graphic showing main point of entry and vehicle or pedestrian access path to storage unit.
Jay T. | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
Steven H. | Overall Experience- Rating:
- 5.0
The 175 per month rate is expensive
David H. | Overall Experience- Rating:
- 5.0
Employees very helpful
Keith M. | First Impressions- Rating:
- 5.0
Friendly staff !
Denise k. | Overall Experience- Rating:
- 2.0
I think it is quite unfair to charge for a whole month when you leave your contract. I wish you would prorate the charge.
Rakesh A. | Overall Experience