My unit was repeatedly opened and gone through many important things where taken, When I asked for help, because the person in charge , knew the person who was repeatedly going through MY property , they told me , they didn't want to get involved, I had their pass card revoked...which was done(?) , but breaking into trifling through continued? Found out they attempted to.put another person's name on one of my units ! I was at that moment , I was told I couldn't make a payment !@???? What ?! Found out the person named was a friend of the one going through my unit.That name was removed, and my name replaced !!??? But then someone put a hole in that unit...so all of my property had to be moved to another unit ! I could not reach the facility fast enough to observe the move !! I had asked about the video of the facility but received no answer as to what if anything had been observed..its maddening , crazy , and I had tiny hope my most important items were still (?) There. But upon emptying the unit a LOT was gone.
lily p | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85023
U-Haul Moving & Storage at 19th & Bell
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
-
Medium
10' x 10' x 8.3'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$164.95
Per Month
- Drive Up
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $164.95 Per Month
-
Medium
10' x 15' x 8.3'2-3 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$224.95
Per Month
- Drive Up
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $224.95 Per Month
Vehicle Storage (RV, Boat, Car & More)
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Large
10' x 21' x 99'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$104.95
Per Month
- RV/Boat/Vehicle/Parking
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $104.95 Per Month
1 Unit Left!
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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The staff was horrible Y'all need a new staff,very rude,and rushing me
CALBERT L | First ImpressionsKeith is very helpful and professional. Fast checking in and out no lines no wait. Highly recommend this uhaul location.
candice j | Overall ExperienceI have had my storage units broken into repeatedly , and never has any investigation been done ..only told they don't want to get involved !!?? I THINK I have an idea WHO it may be ...? But As I cannot get cooperation what can I do about it..very possible it's a relative? They claim they have no key , they must get in with something , just to get past the gate !! But would the people there check the log of people coming in and out ? I asked at least stop these people, from being able to enter...they did something on a computer, but s recent notice of a payment due...a day one day late ,had a different person's name on it stating I was just the person to contact if this " other person" couldn't be reached! This " other name" was listed as the owner of my storage unit ..and that person was a friend of my relative !!? I am right now down to only one storage unit left there , I had four , but moved , so now unpacking my units, the one remaining is the one most often rummage through, I even put a different bigger lock to go with the original lock...then told that unit had to be changed because some how a HOLE was made in the door of that unit. !!?? I believe I have an idea what they are searching for...it the only real valuable item among all those units what can I do to settle this ???
lily p | Overall ExperiencePlease do not store your stuff here, you will not be happy about it. The staff may help you after a while, but it will take them a long time. There are so many mistakes and things I could write here, but there are just too many to mention. The latest one is that when we went to clean out our storage room the facility had put another lock on it, so we couldn’t get in. The manager finally came to unlock it, but it took him at least half an hour to get there. This place is just a mess. Happy to be done with them.
JAY H | Overall ExperienceAfter getting the glitches out of the key card working to open the gate, everything else was good. The young man at the counter was very helpful. When any errors were found, he was more than willing to fix them and correct them and make them right. He was very helpful. his name was David A, and he was very helpful. There was a little bit of a confusion, but he took care of it and everything was done any timely and well manner, which I appreciated very much.
REBECCA D | Overall ExperienceME ROBARON Y NI SIQUIERA ME ENSENARON LOS VIDEOS YO CREO QUE FUERON LOS MISMOS TRABAJADORES QUE ME ROBARON LAS COSAS
ZINDY O | Overall ExperienceThe GM was very nice and helpful.
KRISTINA B | Overall ExperienceThe GM off bell and 19th was beyond helpful. He also keeps you laughing. I had a wonderful experience there.
KRISTINA B | First ImpressionsClean, convenient and reliable. Very friendly and helpful owner and staff. Had my grandma’s stuff stored for a few years and my experience was great. I would use them again in the future for sure.
Tiffany L | Overall ExperienceKeith is exceptional in customer service
Latina W | Overall Experience