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Clinton R | Overall ExperienceSelf Storage Units in Pocatello, ID, 83201
U-Haul Moving & Storage of North Pocatello
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Storage Customer Reviews
- 4.5 Average Customer Rating
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It was ridiculously hard to access the storage. The hours were very limiting
Tierra R | Overall Experiencei couldn't be more pleased, including with the price (in California, i'm paying 3x as much for twice the space - at Public Storqge, but U-Haul is no less expensive here). The storage facility is well lit, clean, accessible, and the staff was always friendly and helpful. My only suggestion might be 4 bathrooms instead of two. if one is occupied, the other is a hike in such a large building!
Daniel D | Overall ExperienceThe ease of renting, the security and cleanliness, and the helpful staff are outstanding. I recommend this U-Haul without reservation!
Kay C | Overall ExperienceGreat staff. Very easy to work with
Kristey C | First ImpressionsGreat staff
damian z | Overall ExperienceMark and Casey couldn’t have been nicer or more accommodating! Really enjoyed the process as they each filled their roles being polite and HELPFUL! Thank you!!
DEBRA C | First ImpressionsThe only thing that was a negative experience was that it’s understaffed. When there’s only one or rarely two Uhaul employees, it leads too long waiting times for customers. It’s not the Uhaul employee’s problem, it’s Uhaul company problem who’s under staffing their storage facilities.
Gina J | Overall ExperienceExcellent customer service. Kind and helpful. Noticed my lock wasn't secured correctly and added a lock until I returned. We've had many interactions with them as my son and I have both used their services over the last month, and everything has been wonderful.
Keena A | Overall ExperienceGreat service!
DEBRA R | Overall ExperienceStaff are always super helpful! Manager kayce (I believe) is great!
lilianna n | Overall ExperienceEveryone I interacted with were so helpful and always with a smile! Thank you!
Katy D | Overall ExperienceOne time I didn't lock my unit properly but staff placed a secondary lock and explained to me what happened. Great people at the 3945 Pole Line Rd, Pocatello, ID 83201 location.
Aftanon A | Overall ExperienceI just want to thank you for letting me store my stuff in the storage unit
Kellie S | First ImpressionsWas so happy the first time, I'm a returning customer
Katy D | First ImpressionsStaff was always friendly, knowledgeable, and helpful.
Lori H | Overall ExperienceCan’t say enough, how friendly and helpful the staff was definitely would recommend to anyone who asks
Judd T | Overall ExperienceI just wish there was 24 hour access to storage unit
sherrie w | First Impressions