Due to unforeseen circumstances, the facility had to change access to our unit. It was not feasible for my husband and I to access our unit using portable stairs. Over the last 2 years, the access hours changed which was difficult for us with working schedules. We did have to remove our storage items in an expedited manner due to the facility needing to make changes by a specific date. Abel was very accommodating and provided very good customer service.
Toni G. | Overall ExperienceSelf Storage Units in Ontario, CA, 91761
U-Haul Moving & Storage of Ontario
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The only negative thing I have to say is, some folks would let others in without the card, I bumped into a homeless woman using the restroom while going to my unit!
GRACE M. | Overall ExperienceCool Management cool workers and your facility is cool
Willie G. | First ImpressionsMy experience with 4 contact, quoted less than what it cost. If it weren't forgr Anel, o would never use Uhaul again
Linda M. | Online Move InThe staff is very amicable, respectful, and willing to help you.
CARLOS O. | Overall ExperienceAbel was great and worked with me . Thank u
VICKI W. | Overall ExperienceDon’t know his name but the person that work Wednesday night was awesome he let me unload my trailer after it was time to close thank you again to that manager or employee he closed at 730 pm to help me out very grateful to him for that
DAVID E. | First ImpressionsAmos was very helpful with locating us a storage unit and checking in our one way rental trailer .
SCOTT F. | First ImpressionsI rented the storage unit over a year and a half and I was having issues with my unit water leaking from the ceiling my Chrome pieces to my lowrider bikes being damaged by water being in my unit leaking from the roof I have put in a complaint and never received a call back or anything so I relocated my stuff out of the unit because no one got back to me at all bad customer service.
Lori P. | Overall ExperienceHello, I'm terrible with remembering names but I think that it was Amos. He went beyond being a Great employee for your company. He got me exactly what I needed and at a decent price I would like to thank him again and keep that employee. Dennis.
dennis s. | First ImpressionsCool cool
Willie G. | First ImpressionsGreat Service!!!
ALISHIA M. | Overall ExperienceNo lack of communication with this location and customer service. I was told one thing when I got to the location. It was something different so unsatisfied as a customer who’s been using your services for years very unprofessional..lack of communication with this location and customer service. I was told one thing when I got to the location. It was something different so unsatisfied as a customer who’s been using your services for years very unprofessional.
Paradise S. | Online Move InAbel was very helpful
GRACE M. | First ImpressionsI truly appreciate all the managers and employees at this facility, they gave exceptional service at this particular facility. They were very helpful, understanding, and patient. I have had my items in storage for years and always felt my items were safe. Thanks, you to all the staff, I truly appreciated you!!!
Latrice R. | Overall Experience