For the seven years I was with Hillside storage the Facilities were always clean and accessible and the staff was always nice and helpful
JARED C. | Overall ExperienceHillside Storage Provo
2067 E. Ironton Blvd., Provo, UT 84606Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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For the seven years I was with Hillside storage the Facilities were always clean and accessible and the staff was always nice and helpful
JARED C. | Overall ExperiencePersonalable staff and efficient. The entire.rental process was easy.
Sonja R. | Overall ExperienceUpon move in, I wasn’t told about the cancellation policy. I was told until after I moved everything out that I should have given a 30 days notice and wouldn’t be receiving my deposit back. It would be nice for customers to know check- out/cancellation policy ahead of time.
Stephanie V. | Overall ExperienceI've used Hillside Storage 3 times over the last 10 years for storage during various moves. I've never had an issue.
Emily J. | Overall ExperienceWe had a great experience with Hillside storage. The truck rental was so helpful and the price was really good for us.
Chase J. | Overall ExperienceMost of the facility was clean. The unit itself was the main issue. When we first entered the unit, the floors did not appear cleaned. This included what appeared to be pieces of old firecrackers, likely from a prior tenant. That was really my only complaint. Great experience overall!
Derek W. | Overall ExperienceThe slope to the unit was steep on the "hillside". Made it difficult to unload and load items. There was a crack in the cement in the back wall in the unit that allowed water to seep in and cause mold in our items. We did not pay $130 a month for the mold. I sent two emails with complaint and got no response. Steep slope was not declared before visited the site. If had known the hillside slope was that much of an angle prior to renting from out of state, I would not have rented the 10x25, #182 unit.
David P. | Overall ExperienceThe guy at the counter Christian was very helpful So welcoming from the start. Awesome place.
Jessica L. | ReservationGreat experience! These guys went out of their way to take care of me!
Mike W. | Overall ExperienceI was a great place to store my belongings. I would use this place again in the future.
ANDREA D. | Overall ExperienceI stored my things here for a few months between selling my old home and buying a new one. Very friendly and helpful staff who went above and beyond to make sure I was taken care of. Clean and safe.
BART B. | Overall ExperienceThey were closed when I tried to move in even though their door and website said they had opened an hour ago. I ended up cancelling my reservation.
Privacy R. | First ImpressionsNo issues whatsoever.
Privacy R. | First ImpressionsThey claim Uhaul does not communicate w/ them regarding reservations, that my reservation will be on their terms instead. Theyve absolved themselves of terms they made with Uhaul to be an affiliate.
Privacy R. | First ImpressionsA little run down
Privacy R. | First ImpressionsThe attendant was very helpful and quick. Thanks for helping me.
Privacy R. | First Impressionsgreat place
Privacy R. | First ImpressionsIt was really quick to sign up and get into the unit. Everything has been great so far!
Privacy R. | First ImpressionsCouldn`t get into my first assigned compartment
Privacy R. | First Impressions