The staff was very helpful anytime I had a question.
LORENA D | Overall ExperienceSelf Storage Units in San Antonio, TX, 78212
U-Haul Moving & Storage at San Pedro
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- 4.0 Average Customer Rating
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Francesca is the best and an absolute wonderful helpful person 🙏🏾.
darcelle s | Overall ExperienceRosemary was terrific!
Dianne D | First ImpressionsAwesome all employees thru out the years I had the storage room. Super helpful
MOISES R | Overall ExperienceREASONABLE rates then, but now has gougING fees, like a NO-optioning-out $10 EXTRA MONTHLY "fee" for 24-hour access, when this accessing WAS free. REALLY? IS THERE ANY ADDITIONAL COST TO/FOR U-HAUL, VERSUS OPPORTUNISM LIKE AIRLINES CHARGING EXTRA "FEES" FOR FAMILY MEMBERS TO SIT TOGETHER. I'M PLANNING TO CHANGE STORAGE COMPANIES AND STOP USING THIS U-HAUL.
FERMILIANO F | First ImpressionsWe closed out one storage unit and opened another one. We went in to pay for the Month of September. The clerk behind the desk told us the amount to pay. It was above the payment that we had been paying on the other unit even though they are the same size. We were inquiring as to why it was higher form the previous unit and because of the large advertisement outside stating that the unit was priced at 149.99. The clerk was extremely rude and inpatient. She told us that "she did not care and that she was hot and that she only got paid $14 an hour." My mother who is 80 years old and I were both hot from moving out the storage unit and we did not appreciate her disrespect, rudeness and unprofessional behavior. She walked away with an attitude and another coworker came over and completed our transaction. She was helpful. I am still in shock at the total disrespect shown by this woman. I needed to bring this to your attention so that she can learn better customer skills and that because she is unhappy in her job that she does not need to take it out on paying and loyal customers.
darlene j | Overall ExperienceExceptional people at this storage area, the staff is beyond excellence.
Sonny S | Overall ExperienceThe reason for picking the San Pedro location was because it was open on Sunday which was very convenient for my return and it have a storage facility which was perfect because other wise I would have had to off load at home then bring back the trailer. Rosemary and the rest of the customer service representatives is very friendly and helpful which made for a smooth day after driving from Greenville, SC. This location also have everything one might need for general towing requirements.
William P | First ImpressionsStaff were 👍 great
JUANITA R | Overall ExperienceGreat actitud and always help.👍👍👍
MARTIN C | Overall ExperienceMaravilloso servicio y el personal súper atento y amable! Que gran compañía es Uhaul ! Felicidades
Jose l | Overall ExperienceThe general manager is amazing she does any and everything to make sure that you leave from U-Haul satisfied y'all are very lucky to have her this woman deserves a raise.
oralia g | First ImpressionsMy storage unit had a lot of dirt and debris a lot of spiders The gate was broken I had trouble getting in and out I rented a U-Haul the U-Haul did not come with a safety lock for the truck it was a horrible experience
JESSICA G | Overall ExperienceEveryone was very helpful. Everything went smoothly.
VICTOR B | First ImpressionsMy wife and I would like to personally thank Francesca Zarate for her help. We are very grateful and highly recommend UHaul for everyone. Her and her staff are great people. Thank you, Chadwick Dyer
CHADWICK D | Overall ExperienceI called the office at around 4:30 pm . A guy answers the phone and he was very helpful. He answered all my questions. He also said I could go that day and rent a storage unit.I made it to the office 2 minutes before the office was scheduled to close for the day . The office staff and manger were nice enough to help me right at closing time . I appreciate the fact that they stayed a few minutes late . I would have been in a real bind had I not been able to rent my storage that day ! Thank you !
Pat S | First ImpressionsI most definitely would use this location’s services. Great customer service, very helpful and informative(helping with alternative routes with purchases) .
APRIL K | Overall ExperienceHard to maneuver a truck in the storage yard too many vehicles parked along edges and in turns.
Jeff C | Overall Experience