A series of significant issues I encountered with your rental and storage systems on March 7, 8, and 9, 2026. While your on-site staff remained professional and empathetic throughout the process, the inefficiency of your computer systems caused me nearly 7.5 hours of unnecessary delays. Specifically, I encountered the following issues: Redundant Data Entry: I was forced to provide the same information for my storage contract and truck rental multiple times as the system failed to retain or process my data correctly. Data Privacy Breach: I received a text notification regarding another client’s request for a "second driver." I have no knowledge of this individual, and this suggests a serious error in how your system manages private customer data. Facility Issues & Systemic Upselling: I was initially assigned a storage unit that was leaking water. When your staff attempted to move me to a dry unit, the system automatically attempted to charge me for the change rather than facilitating a straightforward swap for a damaged unit. I appreciate the local staff’s efforts to resolve these hurdles each day, but the "inconvenience" caused by your digital infrastructure is unacceptable. I am requesting a review of my account for a partial refund or credit to compensate for the significant time lost and the frustrations caused by these technical errors.
Adele D | First ImpressionsSelf Storage Units in Scarborough, ON, M1R2S9
U-Haul Moving & Storage at Warden Ave
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Sustainable Drive Up Storage
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Medium
7' x 11.3' x 6'1-2 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$209.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $209.95 Per Month
-
Medium
7.3' x 14' x 6.5'2-3 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$254.90
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $254.90 Per Month
-
Large
7.3' x 23.5' x 6.5'2-3 Bedroom Home
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$354.95
Per Month
- Vanbody
- 1st Floor
- Outside Level
- No Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $354.95 Per Month
2 Units Left!
Indoor Storage
Storage Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
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The worst location in the GTA
Stefan R | Overall ExperienceYour staff was very helpful, I got all the information I needed in no time . I was able to make my decision quickly. The atmosphere was very pleasant
SHIRLEY R | First ImpressionsVery bad service no recomende for people robe my lack and destroyed my lick
Elkin M | First ImpressionsI was generally happy until I ended my rental on January 18th and then was charged $192 on January 20th! I now have to waste time from my day to call and try to get the charge reversed. I cannot tell you how angry I am that the person who checked me out and confirmed locker was empty didn’t close the account resulting in the erroneous charge. Terrible service.
alessandro d | Overall ExperienceThe Staff is exceptionally pleasent. Besides being put on hold to long there is absolutely np. The place is clean and well lit up. Would recommend.
LAURA F | Overall ExperienceStaff is very helpful
Cristobal A | First ImpressionsThere is a mouse and a lot of mouse droppings inside. I don't know if you, as a company specializing in storage, would have anticipated this situation and dealt with it in advance.
cici z | Overall ExperienceThe Storage unit is ok, I was expecting it to look like my previous unit(drive up) but it looks like one of your rental trucks. Not my favourite, I plan to move to an indoor unit asap.
Althea M | First ImpressionsVery good place to store your belonging, and very helpful staffs.
David M | Overall ExperienceLocation is good, pricing ain't bad, facility is huge which us good, but man, there is WAY too much equipment placed all over the lot and in some cases makes it very difficult to easily access my storage unit.
Ryan P | Overall ExperienceExtremely happy with the service and location. Given the currently circumstances, I just feel grateful that the staff were so nice. I highly recommend this location.
Annmarie S | First Impressions9 year relationship; excellent service and staff!
DESMOND C | Overall ExperienceThey charged me a month early then took 3 weeks to reimburse me so as far as recommendation goes -10!
Jason S | Overall ExperienceGive me back my money and I would give better reviews.
Jason S | First ImpressionsManager here a crook then plays the victim after confronting. This place need to be out of business the staff is rude and horrible. Sherri holder is a thief’s and horrible human
Wesley D | Overall ExperienceToo many mistakes are made with my account too many mistakes in the beginning and throughout the whole process and in the end I wasn't so pleased with this U-Haul location this is why I want to Smart Storagej
Bently R | Overall Experience